Local Cars 32 Upton Lane, London E7 9LN

"Can't complain. Organising it was easy, I got updates before the taxi arrived and it arrived promptly. Also, took me to my destination with no problems and the driver was polite. Recommended."

"*READ EVERY AIRPORT REVIEW FOR THIS COMPANY AND STAY AWAY - THEY NO SHOW ALL THE TIME* I booked an airport taxi for 4.30am. No one came. I called them, they said they’d rectify their error, then sent someone out 20minutes later. it was pre dawn so I assumed he could make up the time. The driver then insisted on payment upfront and then took ages to get going. Eventually he left, google maps said I should have been there by 06.05, at 06.20 I was still 15/20 mins from the airport. I saw the driver had gone the wrong way. I explained to the driver my gate closes in 10minutes. He told me we had done the journey now so would not giving me any compensation. I asked what compensation would he have given me if I didn’t take the journey. He said nothing. Cz it was my choice again to cancel. So my situation because of them was lose lose. I missed my flight. I had to pay £75 for an unorganised, rude and insulting service. They should never pre book an airport run. They clearly cannot manage."

"My car was booked for 4:45am. I had to call the driver to ask where he was. To which he replied the job is not active - but he’ll come. He didn’t arrive to my house until 5am. He hadn’t put Gatwick airport in his satnav. He sat there typing while I insisted we might need to rush now. As I’m trying to catch a flight. He took 2 wrong turns which added 15mins on to the already late pick up. I’m in the back of the cab now trying to communicate with him and he’s ignoring me or just replying no. I’m now due to arrive as the gate closes when I should’ve had time to spare. Amin did apologise but if I miss my flight - I’m the one losing out twice - don’t waste time and money."

"Scam! Waiting for over two years for my refund. I tried to use credit with them, ordered taxi for the airport in the early morning hours and been told it’s definitely coming. Taxi never showed up and I almost missed my flight. AVOID!"