Station Cars Southbury Road, Enfield EN1 1YX

"After waiting half an hour for my pre-booked cab (booked the day before ), I then spent the next 15 minutes on the phone in queue waiting to speak to someone, finally answered by a woman controller who didn't care? Her view was every one had to wait even citing the airport as a good example of having to wait even though I was trying to get to a restaurant? she didn't have any cabs available and it wasn't her problem? She finished by suggesting I don't use Station Cars anymore if I didn't like the service, what service? I didn't get any, too late for my restaurant reservation, thanks for nothing Station Cars"

"I've been using station cars for a while now on and off. Recently, using every Wednesday from Bush Hill Park to Stamford Hill and calling them for return pick up. So far it has been a good experience as in notified by text of location of driver and drivers being nice. I hope I don't get a bad driver, as some of the reviews have mentioned."

"Enfield Station Cars Always a brilliant service, hadn't used for a while but used last night. Prompt reliable and good value. I also dropped my phone in the back, fantastic response and help from the office. And yes I got my phone thanks to a later customer who found it"

"Confirmed a return deal on two separate phonecalls. One for a quote and one to book. Called the company to confirm my return booking and price to which they explained I had to pay £60 more than originally agreed. The man I spoke to then proceeded to shout and interrupt me, then hang up. I then called up again to cancel my booking to which the same man was very short and continued to be rude. I have been a loyal customer for many years but will never be returning. This call was taken at 11:40am on 9/10/22."

"ETA: Pretty sure this was the owner or someone senior as they called back after I hung up and left a voicemail immediately. I deleted the voicemail as I didn’t want to be harangued further. Will never user Station Cars again and would never recommend anyone use either. Called up to cancel as driver was quoted as being between 40 to 57 minutes away when booked for airport pick up. Flight details had been provided in advance and arrival time was as stated on booking. Got automated service so used option 2 to cancel per instructions and listened for confirmation of cancellation before hanging up. I hear nothing further (including no call from driver to say he has arrived) so assume that all is well. 2 hours later, phone is rung non stop. I answer and am berated for using the automated system to cancel rather than speaking to someone, as the driver is at the airport. If this is the case, why am I being called over two hours after my flight’s arrival time for a telling off?! What’s the point if having an automated cancellation system if you don’t want people to use it or if it doesn’t notify drivers/head office as supposed to?! Incredibly rude and disappointed- not what I needed after a flight that was already delayed by 5 hours!!!"