My Taxi Fulham High Street, London SW6 3JD

"Map showed driver was 40 minutes delayed. Called in and operator said they were ‘10 minutes away’. 40 minutes later and still no cab, missed my flight as a result. Very unhappy with their service. No common courtesy to inform you of the realistic arrival time."

"Trying to get around London can be a bit of a challenge. There are quite a few black taxis but I found the My Taxi app to be quite helpful. The app is similar to Uber and Lyft. You simply schedule your ride and payment is made via the app (currency conversion and all)."

"There are plenty of alternatives out there - Uber, CityMapper SmartRide, ViaVan.. most mytaxi drivers start their meter the moment they arrive (they are supposed to wait 2.5 mins), and if you have any issues and decide to provide feedback to mytaxi they will offer to delete your account for you. Oh how helpful of them."

"No stars since this is the worst taxi service ever!!! We booked a taxi for Heathrow thinking that it was okay. Our taxi driver texted us that he was on the way, but after 15 minutes of waiting, he still did not show up. I then received a text saying my driver had cancelled and to please book a new taxi if we still needed one! And also an apology for the inconvenience! Luckily we were able to book an Über! So people beware! This taxi service is the most irresponsible, incompetent service ever!"

"The worst service ever! The app showed me that the driver is near my house but he didn't. When I called him, he told that he is 15 mins by walk from me. I reminded him that the pick up place is not the place he is now and only when he said that he will come. When he came to my house but the opposite side of the 4 lines busy road and shouted me that I should run across the street. When I cancelled the order he became furious, crossed the street and started shouting and being aggressive. He shouted at me for 5 mins, sweared at me, called me a stupid woman , added lots of other words which is better not to pronounce, scared all people around me. Thanks don't understand why he thought that after this very aggressive behavior I will sit to his car. The most sexist, rude and unprofessional drivers with one of the highest rates! Don't repeat my mistake! Don't waste your time and money!"