Swift Cars Minicabs in London

"I always use Swift Cars to take me to & from the airport. They are efficient, reliable & reasonable priced. Their staff are respectful - I always feel safe with them. I do wish they gave regular customers like me loyalty points or discounts though."

"These people obviously accustomed to disrespecting women went overboard with NYC Me! If you are a female lone traveler, do NOT use this service, there are others. The hotel in Central London where I'd spent 3 nights called this taxi for me to go from there to the Hyatt Hayes in Hillington. I got on the phone, was quoted £38 & asked if it would be cash or credit. I said definitely credit knowing I did not have enough pounds. The driver arrived in an unfriendly mood and threw my suitcase in the trunk which I spoke on. So, we finally get to the Hyatt he drops me off & leaves. Minutes later he returns as Im checking cause HE forgot to charge me. Im used to Uber so I wasnt thinking. I handed over my card & he freaks out like he never saw one before! Yelling his machine was broken like it was my fault. I yelled back you should have been prepared since you were told in advance. He called someone who was so rude to me I refused to continue conversing. The driver tried to insist I get back in the taxi & go to an ATM while the new phone person kept trying to send a bill to my phone that was not coming through. Eventually,Hyatt management got involved because I was DONE. Swift was so incompetent, the invoice was still not coming in after I was accused of using an invalid card etc. 20 minutes later, the Hyatt finally worked it out with the same card I had been using. I gave the driver the £20 I had. Later, I received a nasty email from MI Zulfiquar attempting to defend his company's stellar 25 year record while writing misogynistic insults to me! This is the worst review I've given & the worst experience ever in my extensive solo travels."

"Utterly traumatising and creepy experience. We were a group of 8 professional ladies on our way to a wedding. Driver kept refusing toilet stop and ended up forcing us to go by the highway on public display! We felt humiliated, put in very unsafe position and violated. Office response was equally hostile. Lawyer was involved. Would strongly advise against anyone to book with this company especially female traveler."

"We called the day before and they allowed us to have a dog (which was quite a large increase on the fair but as most other services don’t allow dogs this was great.), they arrived on time 7:30am with tracking texted before. The driver was polite and we had a lovely clean Mercedes. He drove safely and got us to the airport in perfect time. A few issues with payment as the card machine was broken but we resolved it eventually. Would recommend."