Herts Cars Radlett Station Approach, Radlett WD7 7AP

"They used to be good, but have gone downhill fast. They are now very rude, and have forgotten that paying customers you should not be rude to and try to make out you're right when clearly you're in the wrong. and have caused my neighbour problems too by being late every day. I would no longer recommend them anymore."

"Very poor service by the company and very rude driver. The car arrived an hour and 15 minutes late and the driver expected me to go to a higher level in the car park rather than bringing the car to me. The price quoted on the App was £41 but charged £55 without any apology for being late or charging so much more without quoting properly to start. I shall not be using this company ever again. They have no respect or regard for their customers."

"Awful experience. Arrived at airport and no car to take me home and that’s despite booking and checking just beforehand. Made an excuse about misunderstanding flight arrival time despite having correct flight number. Pathetic they can’t get it right especially as I confirmed the times and they read them back. Not apologetic either and said no cars available. Fortunately Uber saved the day! Won’t ever use these clowns again!"

"Awful! Sent wrong car and blamed us for ordering incorrectly even though we ordered the same way two weeks earlier without any issues. We're an hour late for pick up and left us stranded with 4 kids at airport. Took an Über instead which was quick and cheaper! Won't be using them again!"