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About IRG
Welcome to IRG, a premier car repair and maintenance establishment located in the heart of Leeway Industrial Estate, Newport, United Kingdom. Our dedicated team of certified technicians and mechanics have years of experience working with all types of vehicles, ensuring that your car receives the highest standard of care and attention.
At IRG, we understand that your car represents a significant investment, and we strive to ensure that it runs smoothly for years to come. Whether you need routine maintenance, diagnostics, or repairs, our team has the expertise and know-how to get the job done right the first time.
We offer a comprehensive range of services, including oil changes, brake repairs, tire balancing and replacement, engine diagnostics, and much more. We use only the highest quality parts and equipment, ensuring that your car performs at its best.
As a point of interest for car enthusiasts and owners, our facility offers state-of-the-art equipment and tools, as well as a friendly and welcoming atmosphere. Our commitment to customer satisfaction and our attention to detail have earned us a reputation for excellence in the Newport area.
Our facility is conveniently located at Unit 6A, Newport NP19 4SL, and we welcome you to visit us to discuss your car repair and maintenance needs. Contact us today to schedule an appointment or to learn more about the services we offer. At IRG, we are dedicated to providing you with exceptional service and expert care for your car.
Photos of IRG
Leeway Industrial Estate, IRG Newport, Unit 6A, Newport NP19 4SL, United Kingdom
Opening hours of IRG
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
08:30 - 12:30
Sunday:
Day off
Reviews of IRG
"What a rubbish customer service. Had to take vab down 3 time before they actually had a courtesy van ready 3 months after I booked it in. Terrible customer service. Receptionist always on mobile and rude. Don't know how they are still running to be honest. Avoid this place if you need you car as will be waiting months with no contract and just waiting on hold to get through to the office."
"Our car was repaired very quickly and to a very high standard. The lady on reception was very nice and helpful even though she was rushed off her feet. The car was cleaned before I had it back aswell which was a nice touch. Would highly recommend."
"Someone crashed into me last year so I had to have it repaired. Irg Merthyr is about a 1 minute drive from my house so I contacted them to carry out the repairs what a mistake. They took my car and sent it to Newport branch. The first time I picked it up the bonnet was misaligned from the wing. My headlight had over spray on it. My scuttle panel clips were missing and the clip for the wing was also missing. I also had a badge on my wing which was hanging off and bent, bear in mind it was perfect before they had it for repair. The paint job is very poor standard as there is dirt nibs still in the paint and the paint on the front bumper is already starting to peel. I took it down a second time for them to rectify the problems with the bonnet alignment with the wing they agreed to sort it out. Second time picking the car up the bonnet was still not aligned correctly with the wing they assured me that they had sorted it out but I didn't agree so I took it to my mechanic and he found the main front bumper bracket was not replaced and it was snapped in numerous places. After taking the car back I noticed it had severe holograms all over the bodywork from when they poorly attempted to polish it. Do not use this company they will repair your car below standard. I am still in contact with my accident repair company and I have told them I will not be signing the forms to release payment to irg until these problems are fixed. I have numerous photos of the repairs done by this awful company and will quite happily share them. If I could give no stars I would. They also left the inside of my car covered in dust from sanding the clear coat which is very hazardous if breathed in."
"Visited IRG for Insurance work. It was carried out very promptly and the communication and customer service was excellent. The work was carried out to a high standard and looks brand new, had my parts arriving the day I dropped the car off and back with my within a few days. They also did an excellent job of valeting it."
"The work was completed in a timely manner however after getting the vehicle back and driving at speed (60+mph) the passenger side mirror started shaking. After inspection it's been replaced and attached with three strips of double sided sticky tape. No response from the enquires made as to what happened while they had car."
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