GlasGO Taxis

"Disappointing service. I prebooked a taxi several hours in advance to get me to work after dropping off car for MOT. This was through the app. After 20 minutes of waiting tried calling but they weren't accepting calls due to 'high demand'. After 30 minutes with no contact and no info regarding times on the app, I resorted to getting a bus. Ended up 45 minutes late and if I'd gotten bus in the first instance would only have arrived 15 minutes late. Eventually driver called 40 minutes late by which point I'd left. I think the taxi would have arrived at a similar time even if I hadn't prebooked and just called when I needed it. (Which defeats the point of offering a prebooking service) Thankfully manager had similar issues with them so was understanding. Overall not a service I'd trust for timely travel. Probably more for people who are happy to have a taxi arrive within an hour or so of s given time."

"This is by far the worst taxi experience I’ve ever had. The driver lacks of communication and I had to call the customer service to explain to him instead. Driver didn’t open the the car boot for me to load my bags, he didn’t left his seat either. Finally I was unfairly charged extra fees on top of the preset price for the trip. Customer service didn’t take my complaint seriously and just supported their driver. I’d definitely NOT recommend to anyone else to use ☹️"

"Car 1336 almost ran me off the road and caused an accident at Celtic park after deliberately coming through a red light in heavy traffic. Waiting for Glasgo cabs to reply about their drivers dangerous driving before going to the police."

"Great service, bit wary as automatic booking over the phone. However, app let's you see where driver is and time to you. Drivers name and vehicle identified. All vehicles clean and smart. Drivers friendly and very helpful. Nice to have a chat"

"Absolutely shocking service! App is telling me I have a 4 minute wait for a taxi so I booked! Iv waited the best part of an hour for the taxi to arrive! When I phoned they couldn't tell me how long I will be waiting! I could have got a bus faster! I would have got a bus if I'd known I'd be waiting this long! Why monopolise all of the taxi companies in Glasgow if you can't run the service properly! And then to be charged through the nose for a sub par service you should be ashamed!"