Nisbets National Catering Equipment Centre

"Very disappointed with our recent trip to Nisbets. We drove from Newquay to visit the store in Avonmouth as we are having a refurb and my partner wanted to view table and chairs in person. We asked a male member of staff about prices of products on displayed but was referred to the website and was advised all prices and products were on there. We advised him we came as we wanted to see the products in person and was then directed to the clearance isle. We then looked in this section and it was full of old furniture, one pieces and hardly suitable to fit out a new restaurant. We then went back to the original area and stood waiting to be served for a long time whilst staff just sat there. We then walked around to find a member of staff and showed the products we wanted prices on, again she tried to refer us to the website. We then said we wanted prices there and then and she had to go off for 10 minutes to find someone to help. Someone eventually came over, and again this person was very dismissive. We managed to get some answers out of her and as we were interested in bespoke furniture, she advised she would need to send off for a quote. This is not the first time I’ve had poor customer service from Nisbets. I order from there often online and received poor responses to product queries."

"Great supply for all commercial kitchens, cafes and restaurants. Reasonable prices but some are high.. anyway! Buy cheap then buy twice so better to go for reputable brands.. Had good shopping for our new restaurant in London Great customer service and support."

"Aprons. I don't know about the rest of the country but if you buy an apron unless you are a size 10 or similar, it won't fit, especially if you are a woman across our tops! I purchased two chef's aprons, one for me and one for hubby. They are excellent, tie up in front of you and wrap around great. The quality of the material is second to none. Ordering was quick and easy, and they were delivered in a very short time. Highly recommended company, just a shame my order was so small."

"Excellent company to order from, next day delivery and helped me get the right product. Customer service was excellent every time I called. Will shop here from now on."

"Great place, huge area and showroom. Staff is really helpful and nice. Dont forget to take a selfie with Feather McGraw:) Also have a look at the world biggest toaster at the entrance! :O"