Innkeeper's Collection Loch Lomond Balloch Road, Balloch, Arrochar G83 8LQ

"We stayed at this wonderful pub for a couple nights in March. Staff were incredibly friendly and beyond helpful with anything we needed. Great value, especially including the breakfast which was delicious. Ideal location for exploring Balloch and Loch Lomond. We had dinner here one of the nights which was great and there are also a few other good restaurants nearby. Definitely recommend for anyone looking for a cosy bnb style pub."

"Mixed experience on our recent visit to innkeepers collection. Upon arrival we asked if there were roasts left as we wanted to have one, the manager informed us that there was and mentioned nothing about how many there were left or needing to order quick. We ordered drinks and then were left waiting for 45 mins to take out order. When we finally went to order we found out the roasts were all sold out. We were extremely disappointed and felt like we were lied to to get us through the door. By this time it was too late to go anywhere else particularly anywhere with a roast left!! The reason for my 3 stars is for the waitress who did everything she could to turn the experience around for us. She put together a made up roast with as much as she could from the roast menu and replaced anything that had run out with alternatives (mash instead of toasties for example!) - and it was delicious! Never got an apology for the roast so definitely think the service could be improved. The food that we did get was lovely though so would return for that!"

"It was just a really pleasant easy stay, the pub was nice inside and spacious, the room we were in was more than ample and clean, comfy bed, well heated etc. Check out at noon is always very welcome. Most importantly the staff were super friendly and approachable"

"Excellence, we were very happy with our choice to stay here. The staff were incredibly helpful and friendly. You can tell they take pride in their hospitality. The bar is comfortable and has an excellent atmosphere for a late night drink by the fire"

"We got a very late email stating that there is major exterior refurbishment work going on at the inn. This was meant to be an extra special stay for my husbands birthday. We went up to the room and the hallway smelt foisty and the room itself smelt of stagnant drains and mould. The stack pipe for the bathroom is inside. The room was fairly small too for the money."