W S Wood Machinery

"Excellent company and excellent service. A great place to call if you are looking for the best deal. I have noticed that 2 reviews above are from the same company, and it looks like they were designed to damage your company. I find this is unjustified due to the service and quality of machinery you provide. Google has guidelines to prevent this sort of thing happening. Using multiple accounts to leave multiple negative reviews about one experience with a business is against Google's review guidelines and should be flagged for removal. I am not an employee of W S wood Machinery, but I do know that in this industry the people that leave 1-star reviews are the ones that abuse the machines by pushing them beyond their limitations and then blame the seller for their faults"

"A company that goes above and beyond to offer an excellent service from start to finish. Knowledgeable advice, providing quality woodworking machinery along with great after sales follow up. Will definitely contact again for my next machine."

"This is a disgusting company on how they treat people who buy equipment from them especially when the bandsaw is faulty also their customer service is nil and void sent many emails and recorded delivery letter after a good few months still no response i wouldnt recommend this company to anyone"

"Professional partners with experience for the woodworking machinery industry."

"I purchased a machine from here costing almost £20,000 and paid £500 for installation and training. The training was an absolute joke, the "trainer" had no clue how the machine worked and left the machine in a state that wasn't fit for purpose. Unfortunately as the machine was new to us we were unaware of what it should do until we started to use it, I contacted them to tell them that it wasn't set up properly and that it kept giving error codes. I was told by Walter Scott Junior that it was basically tough luck and I'd have to pay a further £500 to have somebody return. He kept repeating how I had signed for the machine so they were covered. I've struggled with it for almost a year whilst still under warranty until now it breaks down each time it's used, I've rung and told them and he said he would get back to me, still nothing and I've called back twice. Don't expect any sort of customer service from them unless you are in Glasgow as they will not travel or stand by their warranty without shelling out £500 each time you need them. A truly disgusting experience"