Ark Health Club

"Enjoyed the facilities here and spent a good three hours using swimming pool, sauna, steam room and jacuzzi."

"Today I went to the ark health spa at the radison blu hotel with my sister as we had been referred by a friend. When we pitched up we asked could we please have access to the spa for the day the lady replied with - we needed to be a member and no longer take customers who walk in. So we went outside in the awful rain and thought we will go online and see if we can become a member which we found out we could for £18 so that’s what we did. The lady on the desk clearly was not helpful enough to just tell us from the start that we could become a member online and pay £18 to access the spa, that information would of been more helpful for us! But when we did become a member online and get our code the young guy on the desk was really nice, polite and helpful. When finally accessing the spa there was no changing rooms for privacy of woman or no locks for the lockers to keep your belongings safe which I thought wow I have just paid £18 in here to not have my belongings secured or have some privacy when getting changed which I think is not acceptable! The spa itself was basic but nice although the winding stairs to go down to the pool were super old it felt like walking on stones on your feet and the jacuzzi and the pool was barely luke warm."

"This place 5 years ago was hands down the best spa in Liverpool. But lately it turned into a sad joke. Peeling off paint on almost every wall, not working steam room one month, not working sauna next, cold swimming pool one week, no hot water next week. Most of good size lockers have padlocks locked over night, smells coming from them lockers staff not doing anything about it. Equipment falling apart, piss on a floors, urinals leaking. I mean its actually sad how neglected this place become and what this place turned into. In terms of staff - there's very good old school people in there who have been there for ages and there's people with very poor to non professionalism who treat members like prison inmates. I would not recommend at this point there's better alternatives in Liverpool."

"Decent gym, could use a hotter tub and none of the extras such as hydro pool sauna/steam. But it’s a nice club and the staff have been really friendly"

"Attended a spa day for Valentine’s Day. Was really disappointed. No spin dryer in changing rooms or plastic bags, was told if I asked downstairs at reception they would give me one, which they did after dripping water all down the stairs which created a slipping hazard.was told they don’t put them in because people steal them? Pool very dated and dark, pool water was cloudy and cold, jacuzzi water temp was same as pool cold. Sauna was fine. Steam room again cold with no steam, slippers provided not safe on pool area. Not very clean overall and wouldn’t go again. Treatment was ok ? Although you can use the facilities all day, as we had to arrive for 9.45 and our treatment was for ten it was all rushed. Staff not very friendly and a little like in out next please. We then had to get dressed and go next door for the afternoon tea, staff again asked for our proof of purchase, no communication with spa? The sandwiches were dry and filling not worth talking about. Overall experience poor and expensive as cost to park was £18 not worth the money and wouldn’t go again. Needs a total revamp oh I forgot no shower gel or soaps in changing room. The 1 star is for the cake otherwise would rate at all."