LloydsPharmacy

"Worst pharmacy I have EVER had to deal with. There is ONE lady who has been there (long light hair in a low pony tail) who has always excelled. And I couldn’t say a bad word against her. The rest are rude, obnoxious, accusational bully’s who should NOT be working in the field they are working in. They are beyond rude and unfriendly and make EVERY visit a traumatic experience DO NOT USE"

"Totally madness at this service. You can wait over half hour to be served then end up having to call back because they haven't got my meds in ? They should get professional staff , they are employing unskilled workers who no nothing about medications"

"The worlds end chemist. Staff members disappear from view for 10 mins to check on a prescription, always having to trundle up the stairs to check stock? Very odd system and totally Ill equipped to be next door to a huge surgery. I have to be absolutely desperate to come here. The only saving grace before was that they were open until 7pm before. Not anymore, also shut Saturdays!!"

"We appreciate how busy you are but you really need to get organised. It's a mess there. Customer service is shockingly poor with no appreciation for the queuing customers. Come out from the back and tackle the queue. You need some urgency and a warm welcome. A waste of the captive business Tesco and the health centre draws in."

"The same experience as all the other reviews on here. The worst most disorganised service I have received anywhere ever. At least it’s consistent! The prescription sent over directly from the doctors is never ready now matter how long you leave it. They don’t do it until you turn up to ask. Then the dreaded wait for it having already queued up to ask for the prescription you have to queue again to collect it. Then items will be missing which you will have to go back for. Repeat queue to ask for the outstanding items and then queue again after a wait to pick it up. With one prescription I’ve had to go back and do the queue and repeat 8 times. It’s not the poor servers’ fault; they just have to front a host of very unhappy and frustrated customers; yes CUSTOMERS! An absolute shambles but their incompetence is adversely affecting peoples’ lives. I am a type 1 diabetic and have had a heart attack. Their incompetence has left me without medication in numerous occasions. No more will I stay loyal and hope it gets better. I’m changing my pharmacy. Lloyds management - you need to get a grip and provide appropriate staffing levels and training."