Manor Pharmacy 37 High Street, Bovingdon, Hemel Hempstead HP3 0HG

"Rude pharmacist, disgraceful customer service. Such a shame for a village chemist to be so bad, when many rely heavily especially those who cannot travel further & many elderly people within the village. The Pharmacist is utterly rude. Regularly late for opening, I waited this morning for it to open at 0900 - when the pharmacist turned up at 0902 he went in & opened a few minutes later (it rarely has staff in ready to open on time). Rather than burden the doctor I thought a pharmacist may be able to help. He shouted for me to go away for another 15 minutes because he wasn't ready & had to turn his computers on - whilst rolling his eyes & huffing. I assume the till and computers should be running by 0900! On another occassion - he has point blank refused to give my husband my prescription because it was sent by the doctor the same day (it was urgent & I was told to take immediately) and he didn't have time. On a more worrying occassion I took a friends child into the chemist as the child was burnt in the cafe next door by a falling cup of coffee - he screamed go to a doctor i don't treat children, then carried on gossiping to his friend. His staff are terrified of him. I am not sure if anyone regulates these pharamcists, seems rather worrying. He is in the wrong job!"

"Truly disappointed with my experience with the pharmacist, he showed zero sympathy or interest, and was just incredibly difficult, I don't think I've ever had a conversation with a healthcare professional where I've had to work so hard. I would have put it down to a bad day but going by the other reviews here this sadly doesn't seem to be the case. Genuinely surprised by his lack of care."

"Popped in to have a look around as it looked nice from the outside. Lots of health and beauty products. Store was clean and tidy. Staff behind the counter asked if I needed help and I said I was just browsing and was left alone to have a look in peace. A very rude man works here and his attitude is just disgusting. He was talking to other customers in a very abrupt manner. Maybe he was having a bad day but talking to customers in the manner in which he did was just awful. I don’t like shopping in a place where I don’t feel comfortable. Sure to say I don’t bother spending money here."

"Gave me someone else’s prescription! Rude and very short mannered staff, high prices and very limited opening times. This pharmacy is the reason I order my prescriptions online now."

"Avoid this place if you can! The pharmacist is incredibly rude, unhelpful and incompetent (worryingly!) The staff that work behind the counter are lovely and try to help and I feel sorry for them, that they have to work for such a horrible man. They often don’t have the meds in stock (not a new thing, pre-pandemic it was the same. It’s been the same for years!). My husband has health problems and has various monthly prescriptions. So many times they would not have any of his meds in stock and the rude pharmacist would just shrug his shoulders. He could not care less that my husband needs regular medication or he gets very poorly. We now obtain all our prescriptions on line and we get them every month without fail. The pharmacy does not do what it is supposed to….dispense medication to customers!"