Florida Pharmacy - Alphega Pharmacy

"Been a customers for the past 16 years, alas, their service has drastically changed in the past years. You can't expect any trace of courtesy from them, they will not greet or smile, they won't show any empathy, nor try to help or suggest solutions for what you might need even for over the counter items. I was compelled to write this review cause I have had multiple poor experiences with them when in distress or pain, and left their place feeling very frustrated by their service (and then found what I needed in another pharmacy on the same day). I'd recommend anyone to avoid this place if you, or a loved one, are facing any serious issues or seeking help, there are other pharmacies which will treat you with more courtesy."

"I’m a no surprised your rating is as poor as 3.8 because that doesn’t put you in good light lol but me personally, specifically because of a woman called ANISHA, who’s your employee… she’s incredible, she can handle multiple things at a time, this girl is carrying the business on her shoulders and make no mistake, she is winning every single time. Her helpfulness and I will also say quickness is impressive. Of course I would never expect quickness from a pharmacy worker because those are serious matters, I only bring it up in a positive context in terms of how quickly she can attend to one’s issue and resolve it within a blink of an eye… her name is Anisha. The impressive hard working 5 star woman is called Anisha, we need to have clarity about that. Thank you Anisha!!!❤️❤️❤️ & other workers at the pharmacy but your staff turn over is quite crazy so I can’t even name anyone else if I tried haha, thank you!"

"Very unhelpful. Asked for a lateral flow test. A younger lady was about to reach into a box to get me a lateral flow test kit but was stopped by the older lady next to her who said "sorry, we've just run out!" I was first into the shop at 9am. I can only assume it was because I didn't buy anything in the shop before asking for a lateral flow test. I have used the prescription services here before but was put off by the junkies who go in there to get needles. Not using this pharmacy again."

"I've used this pharmacy for years (I live locally) and they've always been polite, helpful, efficient and offered have great advice whenever I've needed it. Excellent service!"

"The best pharmacy in the neighbourhood. Helpful, patient hardworking staff always ready to offer advice and information. They do great prescription service whether sent through from the GP or handed in over the counter, they have consultation rooms for minor ailments and flu vaccines plus a good range of over-the-counter medicines, medical equipment, menstrual and continence products, toiletries, etc."