Next

"Visited the store yesterday and had great customer service from Jennifer. Nothing was a problem and helped me get what I needed.first class."

"My dad and little sister went into the changing rooms to help my little sister get some stuff for holidays , my sister had additional support needs hence his presence in the changing room . An older woman decided she did not feel comfortable with my dad in the changing rooms (in a cubicle) whilst she was also in another cubicle! . He apologised to her when he didn’t need to . She complained about my dad making him feel very awkward as he was only trying to aid his special needs daughter !. The staff did nothing to help him in this situation except make him also feel uncomfortable, with weird glares as he walked from the changing room , standing yet again with the woman who complained even after he apologised for being in a changing room. This is the part to bare in mind. NOT AT ANY POINT does this changing room have any sign that is is specifically a ‘female changing room’ you would think with everyone moving forward it would of been a multi gender changing room such as urban outfitters, I have been in urban outfitters changing room plenty of times and not once have I felt uncomfortable. If this was a different scenario the ‘male voice’ could of been a trans person. Therefore that woman complaining could of really hurt them . The woman brought her husband in and they stood talking about the situation beside the tills . My dad decided to apologise to the staff member having to deal with it all , but her response was oh well you should tell us if your going in there so we can check if everyone is comfortable!! , I personally think that is a ridiculous statement , it wasn’t labelled as a female changing room and it should be gender neutral changing . Please fix this as that should never be an issue at this age . The staff done nothing to put my dad at ease and it was not dealt with correctly …"

"I like to shop in Next and this store is one of the best. A large variety and because it is at the Fort there is free parking and it is usually less busy than Glasgow city centre. Staff have been very helpufull on a number of occasions too."

"The member of staff who I dealt with on Friday 1st March when I visisted the store could not have been more helpful and pleasant. I showed her a picture of a pack of 3 dinosaur sleepsuits that I was looking for and she found them for me in the stock room as I couldn`t find them in on display. Excellen service."

"Great shop for clothing and shoes for all the family"