LloydsPharmacy Kingfield Road, Old Woking, Woking GU22 9EH

"Walked 2 miles to buy some flu medication, arriving at 3.03pm to find the store closed... notice on the door saying that the store had closed at 3pm due to staff shortages! Checked opening hours on the website before leaving home and no mention that it was closing early. When the store is open for business, it is usually poorly stocked and run down. Staff come across as being unprofessional and clueless when asking for advice. Can't believe a large a nationwide chain allow their stores to operate like this!!!"

"This is the worst example of a pharmacy servicing the community. The staff are rude & just don’t care! They close the doors at a drop of a hat, so published opening times are just a big fat lottery. They seem to be oblivious to the negative impact they have. There is no intention or desire to help the people that they are there to support, often very elderly, sick & vulnerable. It’s a horrible place that doesn’t deserve to be serving its community. I will never step foot there again. I have arranged for my elderly Mums prescriptions to be dispensed from a business that takes its place in the community seriously, works with empathy, care & professionalism. Shame it used to be such a lovely little pharmacy ☹️"

"I hate this pharmacy. I really do! People who working there are so untrustworthy. I live in Old Woking so this is the reason why I'm still go there as is the closest to my home. Today - 7.12 I wanted collect second bottle of my daughter' s antibiotics (the first one was made on Monday 5.12) and the pharmacist said that I must come back for second bottle 2 days later. And I came today but they said that they don't have this antibiotics as it's national shortage and they said that I have to back to GP for different antibiotics. My daughter is 4 years old and already started first bottle on Monday and should take it for 10 days. For them was ok to said: go back to GP and ask for different antibiotics. Lot of peaople now are ill and it is long time to connect and get appointment and ask for different antibiotics. I'm already was in big stress as for me was not make sense for changing it. My husband called to GP and was told pharmacy need to put in the spine the prescritpion and received NHS tracking number which let him collect prescription from any pharmacy. After few phone calls to pharmacys we got the rest of the treatment. My question is.. Why they lie? What was the problem to said: "sorry, we haven't this antibiotics in stock now and try in different pharmacy"?"

"The worst run pharmacy in Woking, possibly the world. Have been using this pharmacy for a year to pick up a monthly prescription. Each time there is a queue out onto the pavement and then a 20 minute wait for your medication. 3/5 times the medication isn't in-stock, but you have to also wait in the queue to find this out. Booked a flu jab here and it has been cancelled twice. The phone is never answered. The shop itself is dusty and poorly stocked. Clearly they are prepared to continue running the pharmacy like this as there are plenty of similar reviews and nothing has been done to address them. Avoid if at all possible. Have switched to Boots."

"Stood outside your shop right now that's meant to be closed at 5, and was already shut at 2pm. We've called over 50 times to try and organise the picking up of our prescription, and every phone call has been ignored. Had they picked up and informed us they were closing early I would have come earlier. Never before have I been so bloody angry, and now my sick mum has to wait today and tomorrow before she gets her medication. You don't even deserve 1 star"