Cast Iron Grill Chepstow NP16 6YA

"Atmosphere was warmlyl lit & very comfortable. Waiting staff were attentive & courteous. Menu was really quite limited for such a large & iconic Establishment in this area & regarded of High Quality. Had to send my fillet steak back as was way overdone after my request for medium/rare, more on the rare side please. Steak was very thin for a fillet & not of any particularly good quality for the price being asked. This was then not charged for. Thank You for that. We asked for an Irish Coffee & told they had run out of cream! I think some quality control is needed on all levels."

"Went on a business trip was only there for 1night-2days..what a lovely hotel ..i stayed in the blue bell room the bed was so cosy staff were like angels so friendly and welcoming..the breakfast ,lunch & dinner tasted divine I especially enjoyed the sumptuous salmon at breakfast I think. Only disappointment would like to have got to know the history of the place and stayed longer. Next time then--and maybe a round of golf to"

"Straight away I was blown away by the beautiful historic building that the Cast Iron is situated in! I decided to skip starters and went straight for the main. Within 10 minutes I had my food. I went for a sirloin steak with a side of halloumi fries. The steak was cooked to perfection and the halloumi fries were gooey in the middle and crispy on the outside. The service was second to none and all waiters were attentive and friendly. Thank you"

"Really not what I was expecting at all. The menu is basic, which is fine, but the quality is not there at all especially for the price. Higher prices than London with low end quality and ingredients. The service was not great, not through the fault of the staff but by the management and training. For breakfast we were seated and then went straight to the buffet. When we came back our table was taken by somebody else. We had to order our tea and coffee twice. When it did arrive the pots were slammed into the table. Huge queues for breakfast despite having to book a time for breakfast. During our dinner we were moved from our original table because it was reserved for another couple. Not the biggest of problems but the restaurant was empty and we were moved to another small table of the same size. When we sat down at the new table the 3rd place setting was not cleared. The cutlery were not matching. The glasses were not clean and we weren’t offered any water. During the meal we were asked if everything was alright 20 seconds apart (mid mouthful). It may be a matter of taste but the carpet was really not great at all. All small things that add up and that do not justify their prices."

"Food good but not amazing. I found that too little salt was used in the cooking for my liking - and I NEVER normally add salt to my meal. Portions large - neither of us ate all our meals. Service was polite, courteous and accutate by charming staff but rather slow. The restaurant was not particularly busy at the time we ate and yet it took 2.5 hours for our 3 course meal. The cost was expensive for what we ate. Also, 12.5% service charge added to the bill which the waitress explained was shared by the waiting staff & kitchen staff. We would eat there again but would not rush back."