Supperbowl 6 Drum Street, Gilmerton, Edinburgh EH17 8QH

"Really disappointing experience and food. Ordered online, got an email to confirm the order. Waited over 30 mins after the supposed delivery time to call them, and they claimed they tried to get in touch to say they don’t deliver to our area and that it’s not their fault, but rather it’s the website. Had no calls whatsoever. And I have been checking my phone constantly! Upon requesting the money back, they said I had to deal with the website which had NO option for getting the money back. Finally, my partner decided to go and pick up the food himself. Worst £30 spent ever. Greasy, fat soaked food, maybe worth £15 max. What a shame."

"DO NOT EAT HERE. GAVE ME FOOD POISONING. I HAVE BEEN IN AGONY EVER SINCE. Been coming for 15 years, gradually it’s been getting worse and worse until the other night. I have been sick ETC!!! Ever since can’t keep a thing down. Will never be back. Do not eat here."

"I ordered food through Just Eat 2 nights ago. My order went in around 18.10 and delivery was scheduled for 19.00 to 19.20. I got a message to say the driver was on the way so I kept an eye on the door. No sign of anything by 19.30 so I gave it another 10 minutes and phoned. I spoke to a girl who told me that the driver had said that my address didn't exist!!! (I've only lived here for 23 years!) and he had returned my order to the restaurant. She was adamant that the the address doesn't exist and wasn't going to do anything. The driver was out on another run. No offer to get a replacement meal was made so I told her that would be the last time I would order. I had to order food from somewhere else and their driver found me without a problem. It seems from the reviews that a lot of people are not happy with this place. It used to be such a good chippy. So Supperbowl - get your act together!!!"

"Have used Supperbowl for many years, today one person saved the day from a potential disaster. Chantelle (apologies if spelt incorrectly) took my call when the ordering system had failed to send my order through and it had been a hour. Systems can fail, glitches do happen. Humans then make the difference, here is where chantelle turned into a superstar. She is a credit to the business and got my order to me hot and piping and the night was saved. Thank you so much, Supperbowl still the champion in the fish and chips game."

"Been using this shop 45yr approx! Ordered 2 fish supper, single fish, smoked sausage supper. Fish were tiny phoned and spoke to manager said they were having a problem with the fish told us there should have been 1and half fish but there wasn’t! Said I was to phone and get 2 FREE fish suppers so we phoned tonight and got one cheeky girl on phone and REFUSED to give us what we were promised!!!! Absolute disgrace! Lived here all our lives used them for all these years when I tried to phone back to speak to a manager as girl wouldn’t get one ….they blocked my number and my 86yr old mothers number. Pure disgusted. I will be coming into the shop and I WILL BE SPEAKING TO THE MANAGER! Want to speak to the organ grinder NOT the rude monkey!!!!!!!!!!! Deserves 0 stars! Manager/owner phone me asap!"