Mauritius Holidays Direct

"We had booked a holiday with Mauritius Holidays direct but had to cancel, the holiday was not due until Feb 2023 we cancelled in Sept 2022 some 5 months before departure. They refused to refund any of our deposit (£460) fobbing us off saying it was industry standard. If it was a month before I would understand or they kept £100 for admin, so beware when booking. Even if we decide to go another time we will not be booking with Mauritius Holidays Direct very unfair refund policy when they will easily have time to fill the slot shame on you."

"Booked holiday with Mauritius Direct Holidays but mine and my husband's luggage never arrived in Mauritius. Spent a week without any clothes etc etc. Contacted Mauritius Holiday Direct to ask for help and support but not interested in helping at all! Sadly feeling extremely let down by them."

"Had a great holiday after covid would defo use again"

"Took £5K from my account without authorization for now reason as all. Now they won't answer the phone when trying to get to the bottom of this. They are scammers!"

"We have been to the Caribbean a few times and this was our first visit to Mauritius. We were not disappointed but overwhelmed by the beauty of its coastline and scenery and by the hospitality and friendliness of its citizens. The Hotel was amazing, the best I have ever stayed in and far superior in every way to those in the Caribbean. "The Residence ‘met all our needs in luxury, attention to detail, and the hospitality shown towards us by the staff. We were given a ‘Butler’ who was always on call if needed and our room was well serviced by our very friendly chambermaid who changed our sheets after so many days without our prompting. The food choice was overwhelming and of a high quality, as was the service provided by those waiting on the tables. A big thank you to all the staff who made our visit so memorable and especially to the Manager who made our last day relaxing by extending our room stay because of our late flight. I must also mention that the local agents Coquille Bonheur were excellent, as was the service provided by Enchanting Holidays ."