Dial4Travel.co.uk Salisbury Road, Hounslow TW4 6JQ

"DO NOT USE THIS COMPANY THEY ARE LIARS ... I FOUND A FLIGHT £300 CHEAPER AND THEY WOULD NOT MATCH THE PRICE I ALSO FOUND OUT AT THE AIRPORT THAT I HAD TO PAY FOR MY HAND LUGGAGE ON MY RETURN FLIGHT....BUNCH OF CROOKS!!"

"Showed me one price to go to Washington. Upon calling this doubled. When I said I've found it cheaper online, they immediately hung up. Seem a great bunch of people....NOT"

"Scam I would advise others to avoid Dial4travel at all costs. I had booked a ticket from them during the pandemic, and was asked by Eric to pay a deposit of 250. When I later learned that the ticket would cost more due to needing to isolate for 10 days, I asked for a refund, but Dial4travel has yet to pay me back."

"I have a horrible experience with the management of the company, do not book with them. They will force you to signed and Also instruct you what u should say when replying to the email. There will be no refund policy explained to you so be careful when u replying to their emails. And they’ll start quoting you when u ask for refund including the manager. They hold on to my money."

"I'm grateful for the company especially Sam for helping me book the tickets However I've had to give it 3 stars I noticed when I spoke to other customer service representatives they were quite abrupt and rude. I'd called to ask if I needed to do a covid test before travelling and the lady replied " obviously " with a rude tone. I didn't appreciate that because when I called the airline they confirmed I didn't need to do a covid test if I've had two vaccines which I wish the customer service representative could have clarified. I booked through an agent to advise me so therefore expected this to be done in a polite manner. I also noticed I had to chase up to find out what was happening regarding covid as my country had been put on the red list again it would have been nice to recieve a call from dial4travel and get information update and I also found it strange how they were no longer accepting payment plans and you had to pay for the full amount in order to obtain the ticket. Another point I should mention is I also didn't get a courtesy call before travel or after travel. This would have been appreciated as I paid for a service and to show the company cares for it's customers. The only time I was consistently called was when it was time for me to make payment. I also wasn't informed that I'd have to pay for my seats coming back to the UK I wish they'd informed me of this."