St Helens Repair Service

"Excellent service, they repaired my oven quickly and efficiently and the cost was very good. The call out fee was half the price of others and he knocked thatbfee off the repair price. I'd definitely use these again"

"Excellent service Engineer came within 24 hours and fixed my oven quickly He is a credit to your company. Will recommend you to my family and friends and definitely Use you again. Thank you"

"I would have given zero stars if I could. The woman answering the phone has one of the worst attitudes I've ever come across. Put the phone down on me 3 times. Refused to give details of her manager. Refused to tell me the complaints procedure. I tried to find out a better time slot for my appointment as the slot was 5 hours long, instead of phoning the engineer she just wanted to cancel my appointment. I rang back as after putting the phone down I knew the way she handled my query wasn't right. She proceded to tell me that I can't get special treatment or treatment different to any other customer and refused to take my complaint and then put the phone down on me, I was then told she was cancelling my appointment as she didn't like my attitude. Absolutely hilarious. Apparently all calls are recorded so maybe the owner of this business should have a listen to the quality of service this woman delivers to their customers. No doubt a shoddy response will be given below....."

"Phoned Monday, explained the problem, was told Wednesday before 1pm, but we are really busy. The engineer arrived at 12.45, Wednesday, and was very friendly and efficient. A really nice guy. Very quickly dignosed and repaired a minor fault. Stayed till he was certain there were no leaks or other problems. The charge was very reasonable and the machine was up and running again. Would certainly use again and recommend to anyone who needs a good level of service. Excellent job, many thanks!"