The FastFit Centre

"Rang FastFit centre yesterday after a problem with our Range Rover gear selector not selecting/stuck in park. For the sake of ease and convenience opted for their mobile mechanic to attend. Dave arrived prompt at 0945 less than an hour after I initially called. Dave thoroughly cleaned the unit and retested. Pleased to report all is now well. Dave was super polite and very friendly. Would have no hesitation of using this firm again."

"Be very cautious about using this company. Took a campervan in for some advice and they asked me to come back so they can look at it so called and booked it in with absolutely nothing discussed about charges. When I returned to collect it they charged me £90 for 'diagnostics' despite telling me there was nothing wrong with it. They told me they would listen to the recorded call in which they didn't mention a cost once and come back to me but they never have. I've never known of a garage to charge anyone for looking at a van to tell you what is wrong with it and they deliberately avoided discussing this. I still don't know what I have actually paid for. Very untrustworthy so be careful."

"Tony dealt with my problem efficiently and professionally and we are very grateful for his help and advice on the phone. His colleague John came out to change our tyre promptly solving our dilemma and getting us back on the road quickly. Amazing service and highly recommended."

"Just a quick partial review of the customer service only (the actual work on my van is not yet complete, so I’ll update it later, along with the final rating). I’ve mainly dealt with Tony, but I’ve found the team helpful, friendly and never a pain to deal with. Looking forward to hearing back from Tony next week, when the van is ready. Update: van is now home, in fact it was delivered back to me, free of charge, as I could not collect it when ready (family crisis) - they needed the space at the garage, but I really appreciated it all the same. The van is driving and sounding better than ever after a new timing belt, water pump and pulleys etc., plus a full service. It did take six weeks due to a problem sourcing parts and difficulty getting the timing right again but these things happen. Overall, I am happy and pleased with the work carried out."

"I have had 2 full headlight units replaced about 5 months by Fastlane St Helens and the work they did was excellent. I have just put in to MOT and there was an issue with the lamps not adjusting. I took the vehicle back to be looked at and they have been absolutely excellent in every sense. Scott at front of house was brilliant in keeping me informed and letting me know when things would be progressing and what is wrong. Tony took responsibility for making sure the work was looked at and done and has explained everything throughout. They took lots of time and resolved the issue with no charge despite it being something that is not directly a result of them fitting the lamps in the first place. Great service and thorough work! Thanks for all the work and the advice too! Neil Henderson"