Air Con & Heater Shop Dudley Port, Dudley Port, Tipton DY4 7RQ

"Very good customer service they helped us in very hot day when we were going to travel even we got to them on there there closing time"

"Very pleased with the service friendly and honest. Been using these guys for the last 4 years. Definitely I will recommend them."

"Went there on Saturday morning, waited for about 10mins for a space as parking is limited. When I finally pulled up the guy who came to my car said because my car was empty and it was it needed newer gas I'd have to pay £100!! First they checked my car for a leak. Whilst doing this I called my parents as I was thinking they're definitely trying to rip me off, £100 seems wayyy too excessive. I then decided I wasn't prepared to pay £100 so, I got one of the other guys to get the guy who was dealing with my car to end the test. He had a right face on him when he saw I wasn't prepared to pay his ridiculous pricing. He charged me £10 for the leak test, saying I have a slight leak. I didn't believe a word he said because he was in a right mood. I will be returning to get my £10 back as they're liars and rip off merchants. I then went somewhere else, where they told me that they would charge £60 to fill up from empty even with new gas. They did a leak test & it turned out I didn't even have a leak in my car, they showed me the machine and the results of the test. This just proves that this place are just charging whatever price they think they can get away with. Apparently, they're known by other garages as rip off merchants. I will not be going back here and I will not reccomend this place to anyone!"

"Thanks to the guys at the Air Con shop, after a little wait my Air Con was up and running in 15 minutes. Nice and cool now and at a far better price than I was quoted at other places. Will definitely use these guys again in the future. Well done guys."

"My first experience when them was lovely. I suspected i had a leak which they put oil in to track where the leak was and topped up the AC. The gentleman was lovely enough to say i could come back and they would fix and re top me up if it runs out again within a time frame. Now here is where it went downhill, AC ran out, i phone on 2 separate occasions asking if i could come down and explained the situation the first time i drove down, no AC in the car with newborn on a hot day only to be told there needs to be 2 staff for them to find the problem, I wait 30minutes. Second i called, explained again then asked of there is space for me to come down as i know its often busy, I was told yes, I repeated that i was coming now (as i was on route) he said yes come down. Only to go and be told i need to go and wait around the block as there are people waiting(I just held up traffic and let people out of space so i could park. It is a very tricky location with limited parking, the day was hot and i had just held up the traffic queue to get the space only to be turned away again. Lovely staff but i won't be returning They need a new location. Money + Petrol wasted"