Stephens Pharmacy 516 Mather Avenue, Liverpool L19 4UG
About the Business
Stephens Pharmacy is a renowned health establishment located in the heart of Liverpool, United Kingdom. The pharmacy is situated at 516 Mather Ave, Liverpool L19 4UG, providing easy accessibility to residents of the area. A trusted name in the world of healthcare, Stephens Pharmacy offers a wide range of products and services that cater to the health and wellness needs of its customers.
As a well-equipped pharmacy, it stocks a diverse range of pharmaceutical products sourced from leading manufacturers to ensure the best quality of medicinal products. Stephens Pharmacy strives to provide customers with an unparalleled level of care and service by offering expert advice and guidance on medication as well as over-the-counter products. As a point of interest in the area, the institution also boasts a vast selection of healthcare items ranging from homeopathy and herbal remedies to beauty and skin care products.
At Stephens Pharmacy, compassionate healthcare is more than just a business, it is a way of life. The expert team of pharmacists and healthcare professionals offer genuine support and assistance, going above and beyond to ensure customers receive the best care possible. Whether you need expert advice on medicine or require assistance on the latest healthcare products, the friendly and knowledgeable team at Stephens Pharmacy is always on hand to help.
In addition to its role as a health and pharmacy establishment, Stephens Pharmacy is also a popular store in the community. It is the go-to destination for all of your health and wellness needs, including prescriptions, vitamins, and other supplements, to name a few. The institution is well-regulated and ensures that all products comply with EU regulations and standards, providing customers with the assurance that they are receiving only the best products.
Stephens Pharmacy is committed to improving the health and well-being of communities by offering top-notch healthcare services and products. It is the ideal place to visit for top-quality healthcare solutions, expert advice, and excellent customer service. So, if you need expert advice on medication or require top-quality health and wellness products, look no further, as Stephens Pharmacy is the right choice for you.
Hours open
Monday:
08:30 - 18:30
Tuesday:
08:30 - 18:30
Wednesday:
08:30 - 18:30
Thursday:
08:30 - 18:30
Friday:
08:30 - 18:30
Saturday:
Closed
Sunday:
Closed
Reviews
"DON'T USE THIS PHARMACY!!! If I could give it a minus, I would. It takes them 6 whole days to hand over any prescriptions. But only if you quit your job and become a performing monkey for them. I actually lost work and had my health put at risk because they withhold my medication."
"My immobile nan has been trying to call the pharmacy for over a month - either no answer or it gets picked up and hung up on instantly. When I’ve been in most staff are rude and make you feel awkward, no customer service. I turned up for my booked flu jab a few months ago to be told the pharmacist wasn’t coming in without letting me know (I had took time off work for this). Prescriptions are always wrong or items missing and don’t find out until you get home and look in the bag."
"Always had excellent service till Stephen retired. He took the time to give reassurance and advice if needed. Stephen and his staff were so pleasant and helpful. Customers are now treated as an inconvenience: late or missing prescriptions, phone switched off or unanswered, rude staff.... When I complained, I was advised to change to a chemist in Speke, who would be grateful for my business! I can barely manage the walk to Stephen's, but thankyou for the suggestion."
"Since Stephen left, this pharmacy is now a joke. Missing items, constantly waiting for stock, no communication, disgusting attitude and zero customer care apart from Sarah who is amazing. I strongly advise others to change to another pharmacy in the area or move to an online service like I did."
"I and my family have used this pharmacy for over 40 years. I've always been very happy with the service but since Mr Stephens left it has become appalling. On the last 5 occasions I have been to collect prescriptions I have waited up to 30 minutes with no explanation or apology. On 3 occasions items were missing. I always go at quiet times during the day so that was not the issue. I've reluctantly decided to change pharmacies. I believe in supporting local businesses but it needs to be a 2 way street. Rather than improving their service they've now shortened their opening hours, not opening at all at weekends."
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