Fitzrovia Hotel - Gem Hotels
20-28 Bolsover Street, Greater London, United Kingdom
About Fitzrovia Hotel - Gem Hotels
Welcome to the Fitzrovia Hotel, located in the heart of London's lively and trendy Fitzrovia district. Our hotel is the perfect destination for travelers seeking comfort, style, and convenience in the bustling city of London.
As a part of the renowned Gem Hotels group, we are dedicated to providing our guests with exceptional service, high-quality accommodations, and a vibrant atmosphere that reflects the energy and spirit of the city.
Our establishment features a range of amenities to ensure a comfortable and enjoyable stay, including beautifully appointed guest rooms and suites, a restaurant serving delicious cuisine, a well-stocked bar, and modern event spaces perfect for meetings, conferences, or special celebrations.
From our convenient location on Bolsover Street, you can easily explore some of London's most iconic landmarks, shopping destinations, and cultural attractions, such as Oxford Street, Regent's Park, and the British Museum.
Whether you're here for business or leisure, the Fitzrovia Hotel provides the perfect base for experiencing all that London has to offer. Book your stay with us today and discover the magic of our vibrant neighborhood and our warm and welcoming hospitality.
Photos of Fitzrovia Hotel - Gem Hotels
20-28 Bolsover St, London W1W 5NB, United Kingdom
Reviews of Fitzrovia Hotel - Gem Hotels
"I give this hotel 2 stars because they made us leave our room before check out time, check out is at 11 AM but the cleaning lady came to our room twice, 9:30 and 10:00, first time she asked us what time we wanted to leave the room, l said in an hour but she came back in 30 minutes again asked when we were going to leave because she wanted to clean the room, very inappropriate. Also breakfast was average, there is not coffee and tea and you need to find some staff to bring you a cup of tea or coffee, which is not easy to find one! also there isn't any tea spoon on the table, maybe they expect you to use your finger!! Bed is absolutely firm and uncountable and our room was quite noisy from outside the hotel (car, etc) and hallway (cleaning staff). The size of our room was very small! We don’t come back there."
"Breakfast menu limited. No teaspoons in dining room, so if you take sugar in your coffee/tea, tough luck. Stir it with a knife. No fridge in the room. Telephone is for calling reception only. TV small screen due to limited wall space in the room. Decor is nice, but that's not really important. Mattress is hard which is good but may require getting used to. Bathroom ok but when you shower you get water all over the floor. Location ok, not brilliant. Short walk to Great Portland St tube, but that's the Circle line. Walk to Warren St is much longer. Rooms are clean and service is good. Staff helpful."
"Absolutely beautiful hotel with a traditional feel. Very comfortable, clean and warm. Friendly, helpful staff and lovely food. I would definitely look to stay here again x"
"The room we had left a lot to be desired, it was pretty basic for the price we paid. The safe didn't work, the wardrobe the safe was in didn't close properly so even if it did work then anyone who on the off chance could have got into the room would have spotted it right away. The bed was a fold down from the wall and had a massive gap between the back of the bed and the wall so pillows kept falling down the gap. If you're a light sleeper ask for a room on the first floor or above we were on the ground floor and could hear the underground ever 4-8 mins until about 1am then starting again at 6am. Breakfast was good plenty of variety. However make sure you don't forget anything unless you want to go to a local supermarket because we had accidently forgotten toothpaste and the hotel didn't have or didn't stock any. Location is great only 10 minute walk from Great Portland Street underground."
"Ashley Canada 1.0 Reviewed: 11 October 2022 Edit This hotel is below normal standard and staff need customer service training. Liked · Bathroom was nice and big. Not sure why they decided to put all the space in the bathroom and not the bedroom itself. Disliked · Staff was not pleasant or helpful. Room was not as described on the picture, which showed 3 single beds. Instead i was given two single and a futon. The futon mattress was thin and leaning to one side. They lost the luggage I left with them while I waited until the exact minute when my room was available. They won’t let you in even a minute early. The person who grabbed the bags brought me a bag that was not mine and then insisted that it was mine no matter how many times I told him it wasn’t. Then he demanded that I tell him why it was tagged incorrectly, in which I strongly explained to him that it’s his job to know that , not mine. I believe the person who checked us in made the mistake and never owned up to the error. It was eventually figured out and my bag returned but I had to deal with a completely unprofessional staff member who was really rude. The beds are so hard and terrible. I decided to book this regardless of the reviews about the bed because I can pretty much sleep on anything. Not this! It was like sleeping on a hardwood floor, I was in pain each morning. No fridge or microwave so you can’t ever grant food home or store food. Totally ridiculous. It’s apparent after so many similar reviews that nothing is going to be done to rectify any of these issues. If it was being taken seriously something would have been done by now. Pay the extra money and stay somewhere where you’re treated well and you’ll be comfortable."
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