Erith Centre

"It's a very very extremely good supporting place for people with mental health, difficulties, and ASD ,and ALDS, And any health problems and conditions which him or her is going through extremely. Put the care coordinator and doctors always make sure everything is put in place ,and the are always ready, and prepared , to listen to your concerns, complaints, in what you are going through interms of your mental health, And mental disabilities as well. And also your doctor will always review your medications, and to see what help is needed more more regarding about your mental health state . Overall erith center our inpatient unit park crescent is a very very extremely good supporting place to be in order to help you snd listen to you in terms of your difficulties disabilities with your mental health state and to guide and encourage you to keep using different alternatives and techniques that will help you to recover and move on in your life to do what so ever thing you are desiring to do . Overall the score review for erith center our inpatient unit park crescent is: 5 out of 5 ⭐️⭐️⭐️⭐️⭐️"

"I attended here when I was extremely unwell and in desperate need off support. However this wasn't what I got, reception staff are rude, unhelpful and make you feel very uncomfortable. Given people are attending when they are feeling extremely vulnerable it isn't reassuring when you are met with staff who make you feel somewhat worse. I wasn't offered any form of talking therapy or treatment just provided with medication that was upped in a short space of time resulting in extreme side effects and heart palpitations. When I advised them of this they didn't respond. I was able to pay for private treatment and be given the correct mediation and treatment plan with the right support I have mad huge improvements. However to this day I have still not heard from the erith centre, so for all they know I could be dead. I understand the NHS are under extreme pressure but I would not recommend the erith centre to anybody. My experience was awful and I hope improvements have been made since."

"Telephoned erith centre today to speak to the assessment team as I had a missed call from them. My GP referred me a few weeks ago but I've had no contact til today. The lady informed me that a letter has been sent out to me on 25th April informing me that my assessment would take place today at 9.30am. I told her I was expecting an assessment but that I had not received the letter informing me of this appointment. She then proceeded to insinuate I was lying in a very rude way!! If this is the service we have to rely on they need to brush up on their communication skills! I'll be contacting my mp now because I know they will now send me back to my GP!!!"

"Absolutely awful. I was referred here suffering severe depression and anxiety to the point I was vomiting every day, could rarely leave the house and was suicidal. I attended the day treatment service which consisted of groups offering basic, introductory psychotherapy-when I have a long history of doing CBT and already know how to identify my feelings, challenge my thoughts etc-and self directed cookery, art etc. I stopped attending due to my illness and fact it was useless to be sent a letter telling me to phone or I would be discharged. No one asked why I wasn't attending or if there was anything they could do to make it easier for me to attend. My care coordinator is terrible and has done nothing except tell me to take medication and claimed she will phone Mind for me then told me I was meant to phone Mind. Asked to change, told by the team leader it will take a week as they need a meeting about it, it's now been almost 3 weeks and they still have not contacted me. I asked to be referred for individual therapy 4 months ago and the referral has still not been done! Just offered groups which are not specific to my situation and at a time when I couldn't even interact with friends, let alone strangers. Blamed for "not trying" or "not engaging" when I was too ill to do what was expected of me. Dealing with this organisation involves lots of chasing them up by phone to avoid discharge or ensure they are actually doing their job so tough luck if you have phone anxiety or communication difficulties and no advocate. Expected to navigate your own care when unwell. Useless."