Porters Avenue Health Centre 234 Porters Avenue, Dagenham RM8 2YA

"My wife had an appointment on the 21st March. We parked the car in the disabled bay and displayed the blue badge. A week later got a £85 parking ticket. No one on the reception told me I had to fill in a form to get free parking . So be very careful if you used there car park.. I would not recommend is site."

"Visited the clinic for the 1st time this week for myself and my daughter. Very helpful and friendly staff. We were seen within a timely manner. Follow up appointments have been booked. Baby cuddles included courtesy of Marie."

"Absolutely Disgraceful Service. Phones dont get answered and you have to que at the surgery 7.30am for an appointment. Blood test results not followed up. Investigations not done. This place needs closing down."

"Porters Avenue Surgery, as I mentioned some time ago, the incompetence of the employees in the service is terrible and blatant, and the doctors are awful in the care of patients, especially the doctor who works there. The Lady Doctor is the worst thing you can have as a doctor. The Nurses were the only thing to save on that Surgery; they were formidable. Even with the government's recommendation for consultations to be face-to-face, they continue to have most consultations over the phone, and even they do not have time to sign a medical exemption form. So, I dropped the medical exemption form to be signed by the doctor for more than three weeks, and so far, nothing has been done. Other GPs sign the form on the spot during the routine appointment because that takes less than 30 seconds to sign the document. The telephone service is terrible, and for them to answer, the minimum waiting time is around 30 minutes and often, after waiting, the call drops; if you leave information for Surgery, call you back, they never do it. So, I do not recommend anyone apply to Porters Avenue GP Surgery, and I find it hard to believe they could have had a good rating. The Porters Avenue Surgery is the worst you can have."

"If i could give ZER0 i would 1 is highly generous of me, the doctors there are appauling, the lines are never answered, if being a GP means lets only prescribe paracetamol then i could be a GP any day. Since last 2 years they doctors only telephone consult and dont seem to ever understand what the problem is. Really and truely this GP practice, the doctors should get investigated or the place should close down. Very Disappointing!!"