Newham Medical Centre,

576 Green Street, London E13 9DA, United Kingdom

"The Gps try their best but reception team except Sarah and Sam are rude and unhelpful. I would think that they would empathise a bit more seeing mostly ill people call in but they are so quick to get you off the phone. Online consultations don't work, when you call no appointments what's the point."

"To the two Asian female receptionists who just turned away an innocent citizen. Please can you both explain to the world's governing body, the World Health Organisation and NHS England. How they would define what good health is? With this kind of service, are they worthy of having a pay rise?"

"I have always had a great experience here. Yes it is hard to get an appointment and you can see the guys are working under so much pressure during this time. But I have always been given an appointment. Sam at reception is the best...stern when needs to be but the nicest and friendliest receptionist I have come across. Thank you for calling me back today when the phone lines were dead you truly helped an anxious patient in need."

"My 70 year old grandma walked to the gp at 8am in the morning to book a same day appointment as she doesn’t know how to use the phone, they told her they don’t have any appointments and that my grandma should come back at 2pm. My grandma then came back at 2pm for them to then tell her she cannot book an appointment like that and she needs to call. At this point, I’m better off self diagnosing with Google than even trying to book an appointment with this gp."