Benchmarx Kitchens & Joinery Croydon 681 Mitcham Road, Croydon CR0 3YH

"Wish I could give it no stars. The sales person Kestutis started out all friendly but quickly changed, his tune when we didn't agree with his ideas. I tried to look past the person, as my fitter said they were better quality then Howdens. He pushed hard and I folded and choose a kitchen. Was promised FULLY Built, what arrived was semi built, chipped cupboards, with flat pack for the bigger/ more complex cupboards. The lies we were told continued to grow with deliveries not being made because the driver got lost. Found it ok the day before. Complained about broken and chipped goods. Only the broken parts were changed. Told you wont see it. I tried to complain to my sales guy who arrived with the replacement part, to be told i dont want to hear it, your complaint is with the company not me. Over a week later i still waiting for parts of my kitchen. I told the sales is now off til new year. No ones cares i dont have a kitchen for Christmas. If my fitter hadn't fitted / cut some of the cupboards i would havr sent it back. I now stuck with a huge bill from the fitter who is charging me more because of working in his holiday, and an expensive kitchen that looks any thing but. If i had the time/ money back i would use DIY Kitchen, when they say fully assembled they mean it. If you realy want a benchmarx kitchen (why would you) Go to wickes they are the same kitchens (both owned by Travis Perkins) only difference is the price."

"I found Daniel very pleasant & approachable. He visited the property to measure the kitchen & was very quick to send me the initial plan & quote for the units that evening. When we visited the showroom he offered tea/coffee. He couldn't have been more helpful. The kitchen arrived today as promised."

"Never Again... 2 weeks late delivery. Several calls but no communication. Finally Delivered to a wrong address And asked me to pick up. Underlay missing. Asked me to pick from the shop. No Apology or compensation. Recipe to ruin buiseness"

"No problem delivering when u get past the Selco vehicles everywhere!"

"The kitchens are great, but don't use their kitchen designer. Our design has huge errors that only came to light when our builders came to install the kitchen. Nobody at Benchmarx returned my calls for several days but luckily our builders came up with a solution and managed to adapt the design. Get someone at Wickes to design your kitchen and then order it from Benchmarx, the kitchens are good value."