Nordic Style Chelsea,

109 Lots Road, London SW10 0RN

"Have been into this shop on Lots Road on two occasions and both times the staff have been incredibly unwelcoming, unfriendly and frankly rude. No wonder they are closing down for good."

"I bought 2 chairs 2 years back from Nordic Lifestyle for 1795 pounds each. The chairs turned out to be very uncomfortable (back started to hurt and I finally decided to change the upholstery. I was shocked when I saw the quality of the cushion the company has used. They have mixed polywag with feather and used a very very thin foam which gives no cushion effect. Additionally the back of the chair is made from cheap plywood material . These chairs are not simply not worth the money you pay for. They are some kind of machine made chairs in China factories!!!! Extremely disappointed with the quality of the chair and the material used to put this together! Stay away from this family run business"

"Totally thrilled with my new furniture - a wonderful in store experience with Edward at Lots Road and a seamless delivery from Mark. Would totally recommend!"

"AVOID LIKE THE PLAGUE. Customer service absolutely shocking, the manager has been sending me threatening emails this evening after I wrote to him in response to their newsletter. He actually used the phrase “call back if you’ve got the real balls”. Actually speechless. Do yourself a favour and shop somewhere where you can actually return your products and you don’t feel like you’re doing them a favour that you’re buying from them!"

"Having previously bought furniture and lighting from Nordic Style and being very pleased with the style and quality I have returned to purchase further. This time the 9 light Madeleine Chandelier which is my second one, it’s absolutely stunning and would fit in with both a modern and antique setting. I have also bought 2 three drawer bedside chests in Antique White to match my Chest on Chest from the same range. The chests are beautifully made and drawers roomy and substantial. I can’t speak highly enough of the quality of the items I have bought and the great communication with the owner Mark who is very much a hands on person. The delivery crew under Ian are pleasant and willing despite carrying heavy furniture up an awkward staircase. So very proud of my home now and thank you Nordic Style. Elizabeth Brown"