LloydsPharmacy

"I can only recommend you use this chemist as a last resort unless you want to be sarcastically spoken to,have personal comments made about yourself, or not have your prescription ready and you have to return at least 3 times.The female asian chemist is consistentley doing the things i have just mentioned,i can't believe they allow her to do this to customers."

"amazing pharmacy with incredible staff who put up with a lot from people. Well done ladies keep up the good work, you are valued in the community!"

"Poor staff constantly claiming that the “new system” is the reason for their own faults / errors / incompetence. Went to collect a repeat prescription today (have been on this medication since June 2020) - they said the prescription wasn’t ready even though I had a notification to say it had been approved by the GP and sent over to them. They claimed there’s no record of me ever collecting medication from them even though I have collected it from there every time I have ran out. They refused to provide me with an emergency supply of medication (I have run out now) unless I could prove I have collected from there in the past. I showed them the NHS app proving that my registered nominated pharmacy is this one - not good enough apparently. Shambolic service and no regard to people who require an urgent supply of medication. Will be changing pharmacies if service isn’t improved."

"I can’t begin to fathom the state of some of these reviews. I think people are getting confused with issues that are the doctors surgery fault as opposed to the pharmacy. When the doctor prescribes you something and tells you it’s next door, how do people expect it to magically appear in the matter of minutes? How do people not comprehend that? Now that I’ve got that off my chest, all I can say is that I have been going to this pharmacist for the last 20 years, I have seen the staff get verbally abused over things that aren’t their fault or in their control yet they still stay professional and friendly and try to help as much as they can. They have a great selection of over the counter items that are organised well so you can quickly find where everything is. All the staff work so hard which I really appreciate, thank you to all for their hard work and as for those who leave such ridiculous and cruel reviews, I think you need to find something better to do with your time then moan about inevitable queues and the fact that your prescription isn’t ready at the drop of a hat. Keep up the good work lloyds team!"

"Staff appear rude and uncaring. Service is very slow, with prescriptions sometimes taking over a week. They are still struggling with a new computer system months after it was installed. Would not recommend under an circumstance."