Martin & Co Doncaster Lettings & Estate Agents

"Thought these were OK until it came to getting our deposit back. Absolute chancers, trying to claim practically the full deposit for items that we aren't responsible for. We had ensured the property was fully cleaned before we left. The agent had opted to pay for a deep clean and carpet shampoo and is trying to claim £450 for it. They have failed to provide the evidence required to legitimise the claim, meaning I now have to submit a statutory declaration. They're just trying to drag things out in the hopes they can keep hold of money that is rightfully ours. Not a chance."

"They are the worst letting agents I've ever seen and I've been a tenant for 15 years, including 5 years in the UK. They are shocking, if you are a tenant or a landlord, you should definitely avoid them. They put me (when I was 9 months pregnant) with my husband in an old-fashioned home without any basic check to make sure everything works properly. For the first few days we saw that the boiler is not working, the shower is not connected and there is a leak in the kitchen. Then they sent us a contractor who preferred to just stand and look, call friends and eat crisps rather than do his job. When we started refusing access, because the contractor did not perform his work as it should be (for example, he was changing the toilet flush 6 hours!, saying 'oh, that's fine, I earn 30£ per hour') and we wrote to the agency that we would like to move out, they sent us an eviction notice. I could write a lot more, but it's not worth it. They gave us a lot of stress and frustration. The only nice person in the office is Lauren, who always apologizes for any inconvenience. The rest of the staff are more than rude, terrible and extremely unfriendly, without any empathy. They are so extremely rude that they can even shout at you in your own home. Lauren, you should consider moving your job to any better company, as you are a polite person, not up to 'Monsters & co's' standards. ;) And to anyone: please, do not rent house on 2 Lime Avenue, it might look nice in the first glance, but it's a hovel. ;)"

"If I could post a 10 out of 5 star review for Martin & Co., I would. I decided to use their services after seeing 3 or 4 properties in my area being sold very quickly by this estate agent - and importantly, none, apart from one, came back on the market. Jo originally valued my house in May, it took me a while to decide but there was no pushy behaviour from her team. Finally in July I took the plunge, Jo and Claire saw to everything, including 20 viewings and 5 offers. Both ladies are definitely in the right jobs and their diplomacy and personal skills in keeping everybody happy are second to none (I'm sorry guys but women are just so much better at sales!). They certainly know their trade, living in the area themselves for the majority of their lives and work very hard to ensure that any offers are substantiated. Jo takes the time to explain your options and give any advice and their knowledge of local solicitors is also invaluable. Martin & Co. are worth EVERY penny for their services (which, incidentally are not expensive!) It is also worthwhile using the services of their mortgage broker, a very personable service which also allows things to be kept 'in-house'. The team at Martin & Co. don't just sell houses - they have helped me achieve my dream of being able to surf regularly and have a dog. I will be eternally grateful to them for that! Thank you Jo, Claire and the team - surf's up for me!!"