Kim's Nail Bar 6 High Street, Ilford IG6 2DF

"Awful .. worst set I’ve ever done. Won’t be going back .. they ripped into my skin and the nails aren’t shaped correctly at all"

"Really bad. Completely rushed and horrible service. Don’t get cuticles properly and they miss painting parts of the nail. Very rude to customers. Would have rather painted my own nails."

"Absolutely disgusting place. Bad customer service. I’ve been going to this place from past 6 months, every time I think they’ll be friendly but repeatedly provide bad service. Zero patience and try to finish the service as soon as possible. If you ask addition things they never reveal the price till you pay. Rude lady and rude man. Edit: I reviewed while I was in the store and they read the review. Both the man and women ganged up on me and took turns to say that I was wrong. The mistake I made was asking them to match the sizes of my right and left hand nails."

"I am also shocked by these bad reviews. I have been going to Kim's nails for a good number of years & I have never had a bad experience. Lisa, her husband Ocean & all their crew have always been lovely & professional to me. I live a long way from the salon now but I still travel back as I am very happy with their service. 10 out of 10 for me, thank you guys."

"Quite disgusted with the treatment and staff at this place. 1st time going there at my cousins recommendation, but she has shellac, where i am used to SNS. One of the men did my nails, and firstly didn't file them until he had finished the applying three coats of the powder, so the shape was horrible, he also kept wetting the my nails with some solution after he had dipped my nails in powder, which usually only happens at the end once. I left thinking he had done an alright job aside from the shape, this was Saturday 30th March. Tuesday 2nd April three nails had cracked under the surface but was very visible, by Friday 5th April 8 of them now cracked. so i took time off work to come from my home in north London to barkingside, the lad that looked at my nails spoke to her colleague in charge (in their language) and told her one nail was broken, so i had to physically walk to the back of the salon, turn her light on and show her the 8 that were damaged, only to be told we dont give refunds thats our policy, and if i wanted them refilled, then i had 7 days, meaning Saturday was the last day i could do it. I asked to show me the policy and was told all our regular clients know this.... I would have thought if a job hadnt been done correctly the shop wouldnt think twice about refunding you, but to then tell me i only had one more day to get them redone, was just rude. with that being my first experience of them, i didnt want to waste my time getting them removed, filling my nails down again to make them thinner, then applying sns again, only to discover its just a rubbish as the first time they did it. My advise, stay FAAAAAR AWAAAAY from this salon if you want a good job of SNS done, they usually last me 4-5 weeks, 3 days is a first for me. believe me when i say, these photos are much more flattering that what the actual nails look like in person"