Tesco Superstore Manchester Road, Northwich CW9 5LY

"Due to disabilities I find it hard to do a full shop due to walking & pain. Yesterday the staff really excelled themselves in so many ways, mainly looking at my shopping list then getting the items for me. This saved alot of walking & made my overall experience a great one due to minimal pain. I always have my service dog in the trolley. As such staff always find him cardboard to sit on which Is a great help. A BIG thanks to Georgia for bringing my shopping out, unloading it as well as then taking my trolley back for me. Usually when I get home I'm done in, not yesterday thanks to the helpful & kind staff, one word (well three) Absolutely outstanding team."

"Usually choose Tesco over other supermarkets but every time I’ve gone into this branch, it stinks of sewerage and I end up leaving with less than half of the things I went in for. Genuinely don’t know how the staff can stand the smell, I really feel for them."

"We, my partner and I, used to like Tesco. However, today's (and the previous eight) experience(s) was/were a trial because: The isles are inundated with click-and-collect trolleys obstructing our progress. The continuous beeping and clicking of devices used by click-and-collect staff. The isles were also obstructed by shelf-stacking trolleys many of which stood abandoned. As if the abovementioned was not enough, the isles are also obstructed with food palettes, special displays, and abandoned stacker stools. The noise produced by shelf stackers unceremoniously dumping green plastic trays into their slots and dropping them onto the floor, and last but not least, The music is both moronic and brain-numbing when it is audible. No doubt management will (hopefully) recognise the aforementioned as being deterrents - and we believe we are not alone in this regard - to using Tesco Superstore at Northwich Would it not be nice if Tesco had warehouses dedicated to click and collect, better supervision of stackers, and better-organized stacking and stackers? More unforgiving is the occasional obscuring of firefighting stations by pallets stacked with 2L Coke bottles - not too good for safety, hey!? Meanwhile, we have given a 2-star overall rating to the staff alone. Otherwise, a 1-star would have been forthcoming. Is it not strange that we rarely see any members of staff smiling? Well, that's the retail business for you!?"

"The only reason we used this supermarket was the ability to charge our EV for free. Now that Tesco has decided to charge (every little helps…..drive customers elsewhere) we will be shopping at other local, better quality supermarkets from now on."

"Such a lovely community atmosphere. I'm a youth worker for a charity, deafness Support network. We did a bag pack there today to raise funds. We all immediately felt part of the team. The managers and staff had such a great rapport with customers, it was really lovely and refreshing to see!"