Robert Kirby London Balham 70 Emmanuel Road, London SW12 0HR

"Joana the best beautician in town! Amazing with waxing and all beauty treatments ;) coming back soon !"

"I came here twice with stylist Orschi who was nice. But the head stylist/owner made me feel uncomfortable and unwelcoming. There were times wherr I found him frankly a bit rude telling me not to stand too close to the register computer. Too snobby for my taste but Gritt hair salon nearby tops this salon anyday!"

"I visited Robert Kirby Wimbledon yesterday after visiting their Balham salon on numerous occasions, and it was a perfect day as always. I travel from Leicester just to see Robert for my hair. The salon is the most luxurious and relaxing I’ve been to, I always feel pampered and calm. Robert is elite at what he does, no matter how I walk into his salon I walk out looking and feeling absolutely incredible. He and all of his staff are friendly, welcoming and very helpful. I prefer a salon with less hustle and bustle so I can totally relax and this is just it. They have made both of their Balham and Wimbledon salons have the same ‘feel’ and I love it! I look forward to my next pamper day every single time I visit! Thank-you Robert and your Team!"

"I had my hair coloured by Robert and I was pleased with the result and this is the only reason I gave 2 stars, or else it would've been a 0 star review. However, the reason I knocked down the 3 remaining stars is because of the hair cut and styling done by Orshi. Personally, I was upset with the hair cut, I explained very clearly and even showed pictures of what I wanted to achieve in terms of cut and style. I ended up looking like I came straight out of 70's. The cut and style aged me by at least 9 years. I felt embarrassed to leave the salon looking like that so I had to instantly tie my hair up, wear my hood as soon as I left, and re-style it as soon as I got home. Not sure why this was the case as I explained countless times what I wanted and it's not that difficult to straighten hair. I don't know why she had to add all those twists and waves that made me look very vintage and not in a good way. I can't say i'll return to this salon although Robert is amazing at what he does, this stylist doesn't appear to have the necessary skills and experience that suit my personal style which is more modern and common."

"Personally I didn’t have the best experience here. Firstly, the telephone manner of the guy answering the phone was pretty abrupt and gave the impression he was too busy to explain things - I’d not been before so just had a query on pricing/patch test etc. I’ve since guessed he’s the owner. On arrival for my patch test the salon was empty and on arrival for my actual appt, only one client there so my assumption is that if you’re not one of ‘his’ clients, he doesn’t wish to give much time. But regardless, it doesn’t give a good impression. As the place was empty, it had no ambience. My cut was fine and highlights just ok but not overly keen on the stripe at the front of my head! It was supposed to ‘frame’ my face but unfortunately it is so blocky it looks like a streak that’s from the 80’s. I have very fine hair so takes a few minutes to dry but literally no time was taken to style it, it wasn’t blow dried like I would normally get from a salon and at £149 I did not walk out feeling like that price was justified. Luckily I got 50% off as I would have felt even more cheated paying over £200!! I’m happy to pay that kind of price but I want a luxury experience, nice pleasant atmosphere, and not to walk out feeling like I could have blow dried my hair better! I won’t be going here again."