TONI&GUY 21 Gloucester Road, London SW7 4PL

"Michele styled my hair. He did a great job. My hairstyle lasted a week with very little touchup! I will definitely go back! Patricia Denson"

"The salon could look nicer but the 5 stars are for Mike the hairdresser that attended me today. He was absolutely fantastic, patient and highly skilled. He really invested the time to create the perfect haircut and payed attention to the most minimal details. Thank you!"

"I made an appointment for 1pm, as offered by the salon,, however, 45 minutes before my appointment they called and cancelled because my strand test was out of date. I have arranged my day around this appt and now have to chase an appt elsewhere and probably have to cancel friends. The apology was lacking any kind of sincerity and I have felt compelled to write. I have never written a bad review for anything, before."

"Grace was very welcoming and sorted my hair out. She is very knowledgeable and took the time to listen to me and my expectations as a result I left the salon with a lovely haircut. Thank you Grace"

"I came into Toni and guy Gloucester road for my 6pm appointment. I showed up at exactly 6 as the lady on the phone told me I have to be on time and can’t change my appointment otherwise I’d be charged. Despite showing up on time, I was asked to wait 20 minutes before a member of staff would be available. After this, when the gentleman was ready for me I sat down on the chair and he began to inspect, during this process he had made multiple unnecessary rude comments such as “oh you don’t have a lot of hair, oh I wish you had more hair”. I would expect more professionalism from staff working at well known salons such as Toni and guy rather than staff who leaves their customers feeling insecure about the state of their hair. On top of all this, my curls didn’t even last more than two hours and 3 strands were left uncurled. Unacceptable considering I paid 55 pounds for this service."