Hairdressers Cullen & Co MULTI Award Winning Salon 41 Upper Wickham Lane, Welling DA16 3AD

"such an unprofessional service from an aesthetician working in the salon. taking money from peoples account and then cancelling their appointments when simply querying the service that was being paid for. rude and unhelpful would NOT recommend ever booking with SLB Aesthetics. Also using private clientele images that have NOT been permitted to be used for the benefit of their own business. cannot believe they allow someone to work like this."

"I went to Cullen's to have my damaged and bleached hair cut and coloured to my natural colour. My roots were long grown out and I specifically said I don’t want my roots dyed just the ends to match the roots. My natural hair is a flat mid dark brown. I didn’t receive any of this and was charged over £100 (and actually over charged £20 by Claire) I had Claire. I wanted my hair collar bone length I gestured to the bottom of my collar bones. I received practically a long Bob above the collar bone. I specified that I wanted my hair to look like my natural hair - no dye on the roots. She dyed the entire head of hair a colour which was apparently ‘warm’ which essentially gave a RED undertone?! I had not described my natural hair as red or warm? Clear to me not that to Claire I was just one more customer of many and she just was not focused or actually listening in the consultation. I complained post a day of figuring it all out and if I got what I went in for. The management were so kind and I was advised to return to have the hair fixed for free. Unfortunately the damage was done my hair was too short and the dye couldn’t be stripped so more dark dye with a ‘flat’ colour was applied and now I essentially have black hair. I was not aware that you’d have to heavily research before going to a professional hairdressers it would be great if Claire would’ve listened to me and done as I had asked. This was about a month ago now and as I’m still just frustrated and really unhappy with my hair I thought I should write it down. I am sure hairdressers out there would laugh at me for not realising the dye was going all over my head but I had never got my hair dyed before so I was unfamiliar with the process. I appreciate the way management handled it but they actually didn’t really have any way of fixing the damage. I still need to go and get the £20 Claire over charged me but I anticipate them saying it’s just ‘credit’ so I guess that’ll have to stay there and I’ll go for a trim in 5 years when my hair is finally past my collar brown again."

"Been going to this salon for years now and have always received amazing customer service and the owner have helped me out more times then I can remember. I can definitely recommend this place!"

"Brilliant salon. It was my 1st visit and was having a complete restyle. Liam made me feel at complete ease as he was very confident in what he was doing which made me trust his judgement completely. I sent a photo of my hair to my sister in Manchester and she's even thinking of travelling down here to have the same done as the results where perfect. Thank you Liam for my wonderful hair. I'm so happy with it. Great Great Great salon. 5 stars is not enough ✨️"

"Very professional and they love their work My wife and toddler daughter have been their regular for 2 years now . Especially for our daughter , it has been such a great experience. When many hairdressers wont take kids of that age, we have been taking ours since she was 1 year old . The staff (especially Ashleigh for my wife and daughter ) takes great care and now our daughter have started enjoying the experience and looks forward to next cut. Highly recommended."