Bounce Hair and Beauty Salon 94 Forest Hill Road, London SE22 0RS

"NO INSURANCE! Do Not book this salon for anything. I went to have my blonde hair turned grey. This is something I've had before with no adverse outcome elsewhere. The stylist at this salon chemically burnt my scalp so badly I had to go to hospital. Once my scalp had healed, I pursued legal action against this salon. After around 2 years of going back and forth my lawyer informed me I could not claim because the salon had no insurance for me to claim from!!! They had 0 record of address, phone number or qualifications of the stylist of whom they allowed to hire a seat within their establishment and the establishment itself was not even covered. An absolute disgrace! I simply cannot afford to pursue this any further and to this day I have not received a refund. There a plenty of qualified, competent and insured salons in Dulwich and surrounding areas, avoid this one like the plague , I wish I had!!"

"This is the only salon that can do my hair as its very thick and the colour takes to it well very pleased"

"Went for cuticle tidy and gel polish, first appointment was told to take a seat waited 20 minutes jad to ask where the nail lady was to be told she was not yet there and they had no idea where she was 20 minutes later we asked to rebook. went today it was the most painful manicure I've ever had she cut 4 of my fingers to tell one was already there and was nothing to do with her she then put nail polish remover on tissue and then pushed that on my finger which obviously stang i left with my fingers burning and in pain would not recommend amd will never be going back"

"Love Bounce Hair! Great hairdressers! Mary in particular is very professional and attentive. I do colour, highlights cut and finish and I am very happy with the suggestions and the results!"

"At all costs don't get your haircut here. I had the worst experience yesterday. 10 mins into my haircut the hairdresser left without explanation to take a personal phone call, she came back and didn't give a very sincere apology. She then hacked at my hair with clippers, leaving hair at different lengths, you might be able to see from the picture there is more hair on one side than the other. Without any consultation she then announced that she had made a 'V' shape in the back of my hair which isn't too my taste. I asked her to thin out my hair but after using the clippers she took off a bit of the length but didn't take any of the weight out. She had a strong accent so it was difficult to understand her when she spoke but there was no attention to detail or customer service. A very disappointing experience."