WINTA hair & Beauty

"Staff great, prices are cheap but just be careful with added charges that they spring up on you randomly. Initial prices were given over the phone then I was told something completely different in the shop. Apart from that, staff is great, they pay attention to detail and they are extremely friendly towards women of colour. Also learn how to speak Somali language because they will speak about you in their language."

"My mum left me in the hands of what she thought were professional people. I had my hair washed and tangles literally ripped out of my scalp by an angry lady. I was so scared. When my mum came to pay they gave her angry looks and complained that I had too many tangles and mum should pay ten pounds extra. I guess it's bcoz winta was not in. I have patches of hair missing and my long hair chopped not trimmed for the lazy woman to manage. My mum is fuming."

"I will never use this hair salon or recommend it to anyone! This is our third and last time we are going to Winta Hair Salon in Wembley as we have had to wait for nearly 6 hours for them to do my 3 daughters hair which they already knew about and agreed upon doing on Thursday 25th August, but had not remembered in doing so today which had lead to them leaving us waiting for hours since 10.30am (booked appointment) as a form of punishment for complaining about the long waiting period. They greeted and served their favorite customers who came many hours after us and many without booked appointments. I have always paid them between 40 - 45 pounds per child, but for bad customer service in return. I am off to find a better Hair Salon who treats its customers fairly."

"I was very disappointed with the services at Winta. I booked an appointment for 11am. There was no real acknowledgement of me as a customer. I waited for 45 minutes and walked out. I was just felt like I was invisible. I was not given an update or an apology, as to why I was not seen to at 11am. I totally understand that the hair dressers can run behind schedule. I would not mind if they said "sorry madam we are running behind by 15 minutes". Or say they made a mistake, ask me to come back later. I was just sitting there as if I did not exist on uncomfortable seating, where the cushions I sat on were broke. I was not given a patch test in advance or given a patch test at my appointment and told to come back. Any hairdresser who knows what they are doing, should have done this before, as I have not had my hair dyed blonde in the last six months. The other hair dressers I use in Stockwell Mane Event provides comfortable seating (no bruk seating), magazines to read, a water dispenser or a cup of tea or coffee etc...It's the simple, inexpensive things and good customer service which cost nothing but your reputation."