Krina Beauty Harrow

"[+] The beautician who took care of me was very gentle, professional. The hair removal from the thread to the face was very gentle and well executed. [-] On the other hand, the institute is not well maintained, especially in terms of cleanliness. Also the hair removal was not perfect, after checking closely at home, I had to iron the areas myself, which I hate to do when I pay for a service. It is not because of the beautician, but of the product used which is not qualitative and not very adherent. In addition, the manager was not commercial, refusing me the student discount (university student from another country). It's a shame because you lost a long-term client just for that. It is also very expensive for the service rendered: armpits, half-legs, half-arms, face (without eyebrows): 48 pounds! I think you can find better around the mall, cheaper and more accurate service."

"I booked this massage last minute and at the end of the day. I booked 30 minutes from 6/6.30pm. I arrived at 5.55pm because I hate being late and the girls were all smiling to me. First impression was good. I leave local so I wanted to try this place. They told me to go in a room and getting changed waiting for my therapist to arrive. No towel to cover my back, no consultation, no questions. The therapist entered and without washing her hands or asking me anything applied oil on my back saying “I have cold hands”. Bless her, she was sick, and she kept sneezing, I even said to her, don’t you worry stop and use a tissue. The top of the top was when she coughed on my back! Disgusting! I do understand you are sick, I am a therapist myself, but I would never do this to a client. I was ready to leave and at the reception at 6.23. The massage was not even 30 minutes. Will I recommend this place? No Will I return? Absolutely not"

"I normally do pop in from time to time and get a wax or brows done, but I was a bit late on Christmas Eve and the ladies fit me in and I had the great pleasure of having my wax done by one of the ladies Mamta. Mamta was very knowledgeable and because of this I had the best wax, her technique kept pain to a limit and I would recommend this place, customer service is good. Jaz also did my eyebrows and she was quick and shaped was perfect. Thanks again keep up the great work."

"I went 2 weeks ago for a manicure and pedicure. I went for a gel polish as I was told it will stay for 3 weeks. In less than weeks time, the gel from one nail cracked and now It's come off from one nail, which makes it look terrible. I went today to complain about it and the manager gave me nonsense about how it depends on how well you take care of it. Are you trying to tell me, that I would leave all the other nails as is and just cracke ne of them??!!! I reached at 6.30, they still had staff sitting around. If he wanted, he could have corrected it, but instead bluntly said - come back tomorrow. If you're looking for nail services... please do not go here!!"

"My sisters and I did henna here and spent altogether £40 on 3 hands. The customer service, cleanliness and ambience was great, however the service not so much. the ladies doing henna dont seem to be professionals, and when they dont know how to do parts of the design they do what they want. Overall not so good at all as my henna was not good at all. below is what I asked for vs what I got so you can judge for yourselves."