Dr S Raghavan - Victoria Road Medical Centre

"Disgusting , Sally the receptionist was very rude , cut the phone multiple times and didn’t let me speak. She then didn’t book a appointment which resulted in me getting admitted into hospital the next day. she needs to be fired immediately"

"i have called victoria medical centre several times last week and today 20/2/23 and it was answered by the receptionist at 9am who informed me to call back in the afternoon at 4pm and to which i did and at 4:02 she answered to say all appointments taken this now has happened several times and only emergency taken for babies i explained my situation and was informed to go to a walk in - i did not like the tone of her voice rude abrupt and unprofessional i will be making a formal complaint and taking this further now enough is enough with rude and ignorant receptionist- only good thing about this surgery is Dr Blaggan rest is a joke and unprofessionals rude ppl either number is busy for half an hour or you can see they are busy chatting and not answering calls when sitting in the doctors - avoid this place and after a complaint i will change the GP"

"Receptionist told us you dnt need an appointment to see a doctor, first try over counter chemist medication, as we did before we called the doctor surgery, we was told from 111 you need to see your doctor's and a referral has been sent to them, not happy"

"It’s disgusting how rude the staff over the phone are. Like people are ringing because they have their reasons and for staff to speak with so much attitude over the phone is just sickening. I had rang because I had been referred to by 111 and the person I spoke to over the phone at the gp just wasn’t communicating properly, screaming over the phone and just being so rude. The last thing she said to me was “the doctor will call you before 1” before I could say or ask anything she just cut the call off. The gp seriously need to find better people as their office staff because the staff they have now are really just ill-mannered."

"If there was way to give to negative star… this guys calls themselves doctor surgery?? F them and the doctors who works in there they are worse than sweepers."