The Private Clinic Birmingham 88 Hagley Road, Birmingham B16 8LU

"I had a consultation booked for a hair transplant which cost me a £100.00 okay that’s fine I didn’t have an issue with that. I walked in the Asian Pakistani consultant literally sat me down and said yes we can do a hair transplant why do you want one done what’s the reason do you not feel confident or what’s your reason it was a more of a interview he didn’t have a look at my hair from the donor area or anything. It’s a total waste of money paying £100.00 for someone to just talk to you and not look into what the results might be"

"I've been coming to The Private Clinic for almost 12 months and have been thoroughly impressed with the service provided. The staff are very helpful and highly responsive, plus the technicians are very knowledgeable and always make you feel at ease (thank you Emma!). Would highly recommend as the results from laser hair treatment have been fantastic and the overall experience has been great!"

"This is the 2nd time I have had a keloid removal surgery done by Mr Mark Lloyd who was exceptional! I have previously had it done by someone else who was not as good so I came to Mark. I had two keloids, one on each ear and I wanted to see if the surgery would work better compared to last time, and it did so I had my other keloid removed too! The team were super! The clinic is so clean, professional and Mark was so knowledgeable! Sahera and Rachel assisted me through the surgery too who were really friendly and caring each time I came in! I feel much happier and confident and I can finally tie my hair up after 3 years of covering my ears!! I would recommend this clinic and Mr Mark Lloyd in particular for keloid removals! There is a difference between someone who does their job for the sake of it, whereas Mr Mark Lloyd is always passionate about his work and it always so happy with the outcome and most importantly making sure I was happy!!"

"What can I say except seriously disappointed. Prior to confirming my booking I stated to the receptionist my bad experience with another clinic; as to which she guaranteed me it will not happen with the private clinic. Lo and behold, I guarantee I'll never make an appointment here again. After sending annoying constant reminders via sms of my appointment with their non-refundable policy they cancel the appointment just as we are about to leave not by phone call but by text message. No professionalism at all, no alternatives were suggested just an quick un-sincere apology as if I were wasting her time."

"I have been going to the Private Clinic on Hagley road for treatments with Emma for over a year now. The clinic is warm, friendly and the staff are professional. As a regular client they have made bookings incredibly smooth and reliable. I tried various skin peeling methods with Emma, she advises skin treatments according to my condition and skin type and have seen a major difference. I'm very happy with their service that's why I'm a regular."