Charter Medical

"I never recommend this place. Recently dealt with them, and the experience was so bad. My friend is not speaking English. So I contacted them for a test. They promised to do it for two days, but the test result did not come even after seven days. After we got the result, we tried to approach them for advice, but the receptionist was not allowed us. She was so rude. She said we needed to wear a mask. We don't have a mask, so We requested one from reception. "She through a mask as " very disrespectful and No manners towards customers. After, she asked to make another appointment to see the nurse to discuss our test results. We find it strange because we spent 600 euros and got the test through a proper appointment. But the receptionist was unhelpful. Finally, we call them directly. But they don't allow us to go inside and see the nurse. One staff came outside and said we need to consult with Your GP. Because she already sends us an email with advice. But I showed her the email, and there was nothing. I showed her, but she said you needed to contact her GP. So they don't have an answer to our question I have a really bad experience, and too time-consuming. I won't recommend this place, and they are not friendly or no professionalism"

"Fell over my own foot !!! 8 days ago... was still in bruised n in pain so hobbled along to Charter Medical this am .. have to say.. EXCELLENT professional treatment, by ALL staff from doorman at reception to receptionist, xray tech n doctor. In an out in 90 minutes ! Could not fault service.. many thanks P.s. broken bone in foot ... boot on n moving around again in relative comfort !"

"I don’t understand some of these negative reviews. They was nothing but accommodating to me when I damaged my leg. Very quick turnaround as well from seeing the doctor, to my X-ray to the results. I was done within 90 mins which is unbelievable when thinking how long I would have had to wait in an A&E. Thanks to all the team."

"Worst place ever. The lady didn't want to scan me cause gp sent wrong info. It was wrongly written that I had my ovaries removed. I told her I didn't know that cause I had a csection with generalanesthesia. She didn't want to scan me insisting that it was not her problem! So for 10 minutes I was in shock cause I didn't know if I had my ovaries or not. Shocking and rude"

"Had an MRI today and from the reception guy to the MRI staff I couldn't be more happy. They were nice, fast and willing to explain whatever a needed. They took me in faster than expected and the girls were amazing. Second time I have an appointment and it has been amazing experience"