Euro Car Parts, Barking

"Great branch with everything I need for my car, including parts and top up fluids. Staff are always customer focused and helpful. And a special thanks to Matt, who's very knowledgeable and a great person to deal with. 5/5 ⭐'s"

"Unfair on how much pressure the working staff are under. This branch is super busy and must be one of the busiest in London. However, there is usually 1 staff serving at the till. The company clearly does not care about staff well being or their mental health. Under huge pressure, they need to employ more staff and cut waiting times. Ended up waiting over 20 minutes for basic service parts."

"Car Park is abysmal and I reckon monkeys would provide better customer service than these clowns! If you're going to make fun of your customers, at least have the decency to make sure they're not standing right in front of you. I guess that's just characteristic of the degenerates in London and Essex."

"Big thanks to Matt at the Barking branch who went above and beyond for me today. The system was down so none of my local branches were able to confirm the exact brake calipers I required, after having purchased incorrect ones (even though I used my Reg to verify fitment) he found a way around ECP's technical issue at the time (ie sourcing my vehicles PR code) in order to confirm the exact parts I needed, it was quite urgent as my car was awaiting parts at my local garage on a ramp. Matt was helpful from the outset, whilst waiting for my parts I noticed he had a good rapport with the other customers in branch as well. Make sure you guys at ECP look after him, he's a great asset to the company, quite the opposite to the service at the Bow branch that frequently displays little to no telephone etiquette plus don't alert you when your parts have arrived via click and collect. I'll deffo be purchasing from the Barking branch from here on out!"

"One of best places to get your car parts. They sell car parts for all makes and models. You can order online and collect in store. They always have discounts, so be sure to check the website. This branch is always very busy and the car park is always full. Customer service is excellent."