Philip Williams & Co. Insurance Management.

"Phone answered very quickly, well spoken, very knowledgeable operator. John L"

"Philip Williams and Co are absolutely useless as they have failed to take responsibility for a company they recommend namely,LIM insurance. In December our boiler failed so we duly contacted LIM insurance who told us they had no access to heating engineers and told us to arrange our own and they would cover costs. At this time it was minus 5 degrees outside. we managed to get an engineer within 2 hours who came out and fixed the boiler . We forwarded the details with an invoice and asked for reimbursement for the costs but to date LIM have failed to pay. When we complained to Philip Williams we were told ‘We are just the brokers and therefore it’s not our responsibility’ . They are using this company for their policy holders but have clearly failed to assess their ability to function as a legal legitimate company. CHECK TRUSTPILOT for reviews of this company they are not fit for purpose and I’m appalled that police forces are using Philip Williams when they clearly are not using due diligence in allowing LIM insurance to operate under their name. I’d advise all policy holders to question Philip Williams about their policies and read all reviews on TRUSTPILOT. My husband will be cancelling his subscription forthwith."

"I have been with Philip Williams travel insurance for over 20 years. Unlike any other company or organisation I need to contact I.e. Bank, Mortgage, Pension, HMRC etc you get to speak promptly to a competent and helpful human being when you phone them. I have just sorted out an extended holiday and it took moments. No “ your call is important but we are going to keep you waiting for 40 minutes”. Annual re insurance and payment etc is always in plenty of time and fully explained."

"Avoid their travel insurance policies at all costs. Terrible experience"