ASDA Pharmacy

"They never answer their phones especially after 5pm even though the pharmacy is open till 11pm."

"Absolute diabolical pharmacy my GP sent my prescription EPS on 22/12/21 due to ill health I could not collect until New Years Eve the queue was curling round to the bakery so I left and returned a week later queued for thirty minutes (as always) the staff huddled round the computer screen in the back as the queue increased when I got my turn it was the usual *when was it sent? what is it for? and again all the staff at the screen for ten minutes to be told we can't get it ! I have never been to that pharmacy and got my prescription always told come back in 1, 2, 3 hours. I don't live in the area but thought it would be convenient on my way home from work. I now have a fantastic service from my new pharmacy Boots, it is a such a shame as this Asda is fantastic in every other department. (shame you have to give a star to leave a review)"

"Paid for my prescription, she had the medicine in the basket and all she had to do was pass it to me and told me to come back after 40mins. Why? because there is a que and it not fair to pass me Medicine. When I told her how rediculous this sounded as all she had to do is just pass the medicine in her hand, I have already stood in que to get to you, she lied and said it needs to be checked by pharmacist. It was regular antibiotics prescribed by doctor prescription. She had smirk on her face and when I asked will it def be 40 mins she asked colleague and they both shrugged saying min 40 mins. The attitude and disregard for any customer service is shocking for massive store like this totally unacceptable behavior, they enjoyed being difficult and lieing to me with smirk on their face when one is trying to get medicine for loved one. I put in complaint with customer service and they were totally different. They showed they cared and the man who I spoke to agreed it sounds rediculous. Do not use this pharmacy. They need to get staff who actually can be bothered. Someone named Julian is pharmacy manager, with the reviews already on surely he will be concerned and look to improve. I cannot stop typing I am so furious. Avoid guys. Go somewhere where they actually care."

"The staff here are very rude. They will see just one person waiting for 5 minutes or so and they'll be just talking to themselves not attending to customers. Awful service"

"Very rude staff. Rude behaviour of pharmacist bad experience ever at Asda pharmacy. (Doesn’t look like I visit to pharmacy but looks like I m hearing lecture coz the prescription leaflet got damage and scan machine was not getting it)"