Well Pharmacy

"The most friendly pharmacy for me! Wonderful professionals! Thank you for saving my life! Have a nice Saint Valentine's Day! from Anna Lejman"

"I booked a COVID vaccination online for Well Pharmacy, Reddish. All confirmed (or so I thought!) On the day of the jab, I trekked to the pharmacy from home during the rush hour and arrived on time for the 6pm appointment. There was a queue of people waiting in line for the vaccine. We waited for over 15 minutes and then the disinterested woman behind the counter dismissively asked. Is anyone here for their covid jab? Everyone in the queue said yes! She then turned round and said, you'll all have to re-book as the pharmacist has gone home!! This begs the questions, why couldn't they contact the patients in advance to save a wasted journey or when she saw the large queue of people, at least ask the question earlier rather than making everyone wait longer than necessary. Very poor service."

"Very poor customer services . Went to buy Calpol for my child and I was told I can’t buy it as pharmacist in not in…. When to Morrison bought it without any problems…."

"This used to be a good chemist until wells took over now it is terrible. You don't get you prescription on time if at all without having to ring up. It is not the staffs fault they do an incredible job it seems to be the company . They seem to go through staff like anything they are over worked. Wells seem to be cutting corners so much I don't know how it manages to stay open and operate the poor women jn the shop are meeting themselves coming back. I honestly do not know how they manage. Shake your selves up wells and employ the staff you need"

"Used to be good service and friendly staff. Now prescription never ready when they say it will be - and have to wait for it to be made up when you arrive despite being assured on phone it will be ready. I have noticed this happening to other people too - or indeed people being told to come back the next day. Attitude on occasions with some customers seems dismissive. Always told they are short staffed and I appreciate this is difficult, but it certainly isn't easy being a customer as a consequence."