Hawthorn Medical centre
Birchfields Road, Greater Manchester, United Kingdom
About Hawthorn Medical centre
Welcome to Hawthorn Medical Centre, a premier establishment for healthcare services located at Fallowfield Retail Park in Manchester, United Kingdom. Our center is committed to providing excellent medical care to patients in a comfortable, welcoming environment that fosters a sense of trust and respect.
At Hawthorn Medical Centre, we are proud to be a leading health center that offers a wide range of medical services to patients of all ages. Our team of experienced doctors, nurses and healthcare professionals are dedicated to providing comprehensive care with a personal touch.
We offer a wide range of medical services to our patients, including preventive care, chronic disease management, family medicine, women's health, men's health, pediatric care, and vaccinations. Our state-of-the-art facilities and advanced medical technology ensure that our patients receive the highest quality care possible.
At our center, we understand that every patient is unique and therefore, their medical needs vary. We provide individualized care and treatment plans to ensure that each patient receives personalized care. Our staff is committed to treating our patients with the utmost respect and compassion, making the entire healthcare experience a positive one.
We invite you to come and visit us at Hawthorn Medical Centre and experience our exceptional healthcare services. Our location at Fallowfield Retail Park, K, Birchfields Rd, Manchester M14 6FS makes it easy for patients to access our center. We are open to new patients and accept walk-ins, making it easy for patients to receive the care they need, at a time that is convenient for them.
Thank you for choosing Hawthorn Medical Centre, where your health is our top priority.
Photos of Hawthorn Medical centre
Fallowfield Retail Park, K, Birchfields Rd, Manchester M14 6FS, United Kingdom
Opening hours of Hawthorn Medical centre
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
10:00 - 17:00
Sunday:
10:00 - 17:00
Reviews of Hawthorn Medical centre
"My review will second the ones regarding rudeness of the receptionist. Chocking behaviour, really need to learn some manners. I understand NHS is understaffed and the staff is struggling but there is no excuse for lack of respect towards patients."
"Wow, please please please could the reception staff train all other reception staff how to be so respectful, polite and friendly. I was sat in the waiting room for 2 hours and heard time after time the staff being kind, courteous and caring. Their attitude meant that patients felt heard, understood and most importantly weren't made to feel like an inconvenience (as is often my experience at our local doctors). I really really hope their kind manner takes off and other places realise what a difference treating people as fellow human beings can make. Thank you."
"Arrived here at 10.20 (they opened at 10) and was told it was too full. I explained it was for my 6 week old baby. Woman on reception had no empathy and said they can’t do anything and told me to go and try the children's hospital instead in a sarcastic tone. Cheers for the advice - never thought of the 7 hour wait there with a newborn."
"Appointments with nurses and midwives have been fantastic. GP appointments ok. Care has been very good overall from healthcare workers. The issue with this practice is the receptionist. There are a few of them but one in particular lacks respect for patients, it’s unbelievable. Many other reviewers have pointed this out so no doubt the surgery knows of this, however due to chronic underfunding of the NHS, unfortunately this behaviour will mostly go unreviewed. I have been registered with this practice for years and dread to call in case she answers. For whatever reason she is defensive and speaks over you straight away. Does not listen and is antagonistic. It’s as though she doesn’t realise that the people who call her are ill and in pain, no consideration and creates an odd battle with everyone she encounters to win over them. Other admin staff are polite enough if you’re fortunate enough to get them first. This unprofessionalism, I have experienced first hand and witnessed directed at other patients and it makes me cringe. It’s terrible. Reception is first point of contact and it’s so important to get this right but unfortunately I’ve seen complaints about this span over years in just Google reviews and no change so doubt anything will come of this. It’s simple enough, just listen, have empathy and don’t antagonise people in need of treatment."
"Arrived at walk-in centre at 3:15pm with poorly 7 week old baby. No one at reception desk. After 15 minutes someone in the queue banged on the glass. And shouted to the back office where we could hear people talking. Woman appeared and said the clinic would be closing at 5pm and was full. Offered no signposting and couldn’t understand why those in the queue were frustrated that the desk had been unmanned with no signpost indicating the clinic was full. Precious time lost when seeking medical treatment. Terrible attitude and not fit for the role…seemed to think it appropriate to clock off once clinic full. Suggest practice manager checks cctv."
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