Bramhall Park Medical Centre 235 Bramhall Lane South, Bramhall, Stockport SK7 3EP

"Phone call this morning. 18/01/23 from a Dr Nadeem. I have never spoken to this GP before and clearly from the conversation we had she had no idea about me or my medical history. Nature of the call was to tell me that medication I have been on for years is actually incorrect and needs to be changed. When I questioned this and if was possible to speak with another Dr she became very rude, spoke to me like I was something that she had stood in, told me to ignore all that she said because I don't believe her and tried to end the call. Managed to keep her on the phone and was promised a call from the practice manager within 10 minutes. Waited an hour so far, who knows how long I'll actually wait. Dr Nadeem, Nasty, condescending, rude. Needs to learn how to talk to people like humans and reassure patients. With GPS like this it's no wonder the NHS is going down hill. No care in the care service."

"I know the nhs is under severe pressure but even still the service here is shocking. The system seems crazy, only offer emerelgency appointments which means I have been directed to call at 8am and then 24th in the queue. There are no options for scheduled appointments. That seems crazy, clearly the staff are struggling to manage. I do feel empathy as they will be trying there best. But what about working people, can the stay for an 1hr on the phone or an elderly person struggling to get an appointment? The management of the system really needs to be looked at shocking!!! It's inefficient for everyone involved. People deserve better care!"

"Over 3 years with this practice. In over 20 years working for the NHS I can say with confidence this is the most disorganised, unhelpful, obstructive GP surgery I have ever encountered. Poor communication, with both patients and within the Practice. Zero empathy for patients needs and circumstances. Unresponsive to requests of any sort. Practice seem to foster a culture with their staff of “patient is the enemy”, hostile, unhelpful and plain rude"

"They will just take a blood test and first they booked for 21 days later, then they sent message in the same day and delayed 1 week. The other day other message came and 1 day more delaying!! They are sending message everyday to rearrange and delay the day for blood test as a hobby !!! How can a doctor start without blood test result! Just be reasonable, do your job! I will make my complaint to NHS as well…"