About New Look
Welcome to New Look, the ultimate shopping destination for fashion-forward individuals looking to stand out from the crowd. Our store is located at Unit 21 & Unit 22 at the Orchards Shopping Centre, in the heart of the bustling town of Dartford, United Kingdom.
At New Look, we take pride in our exceptional collection of clothing and footwear for men, women, and children. Our extensive range includes everything from casual wear to workwear, party dresses to statement shoes - all at affordable prices. Whether you're dressing up for a special occasion or looking to revamp your everyday wardrobe, our experienced team of fashion experts is on hand to advise you on the latest trends and help you find the perfect outfit.
Our store is renowned for its exceptional customer service, and we pride ourselves in making our customers feel at home. Our friendly staff are always willing to help you find what you're looking for, and offer personalized advice to ensure you leave our store feeling confident and stylish. We also offer a range of convenient services, including click and collect and free delivery on orders over £50.
As a point of interest in Dartford, we're proud to be a part of the bustling community, and we believe in giving back to our customers. In addition to our unbeatable prices, we also offer regular promotions and discounts to ensure that everyone can afford to look and feel their best.
So why not come and experience New Look for yourself? Our store is open seven days a week, so pop in and explore our exciting collection of clothing and footwear. We look forward to welcoming you soon!
Photos of New Look
Unit 21 & Unit 22, Orchards Shopping Centre, Dartford DA1 2JH, United Kingdom
Opening hours of New Look
Monday:
09:30 - 17:30
Tuesday:
09:30 - 17:30
Wednesday:
09:30 - 17:30
Thursday:
09:30 - 17:30
Friday:
09:30 - 17:30
Saturday:
09:00 - 17:30
Sunday:
10:00 - 16:00
Reviews of New Look
"Seems like they need more staff. No one seemed to be on the shop floor, shop didnt apear to have as much stock or be as busy as it used to be ."
"Awful customer service, the worst ever. Staff are rude, dismissive and ignorant. They don't even know the correct way to queue the customers. The enter to the queue is CLEARLY sign posted however staff simply have everyone queue the wrong way and the middle of store. I would avoid it if I can. I was picking up an order and the cashier couldn't even be bothered to say hello, please or thank you."
"been in this store a few times as I live local, I feel this store would receive better feedback if the staff had customer service training, they can be unapproachable, and rude. One time it was about 15 mins to closing time and we were being told to hurry up and pay and leave the store, there was only a few of us in there! customers are meant to feel welcome … well I left my items and went elsewhere, second time I asked if they had something in another size, although it wasn't on the rail I just thought on off chance, the response was "well no, not if its not on the rack" in a rude tone" fair enough for the answer, but no need for the attitude, most recent time, I went in for a refund, two members of staff were both very negative towards me and made the refund process as difficult as they could, maybe they didnt have anything better to do to amuse themselves, they had no issue with me purchasing the item but returning it was very complicated. Needless to say I wont be coming here again I will take the longer journey to the Charlton branch."
"Didn't find what I was looking for.. Not a wide variety of outfits as it's a relatively small outlet. What they had however was stylish for the season."
"Just rude staff. Not very helpful, prefer to chat than have customer service skills. No real merchandising either. Not much different to the cheap independent shops"
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